Account Manager, Commercial Lines

InsuranceWorks.ca; Hamilton; On-site; CAD 60,000 - 85,000; Full time

Job summary

Join a leading insurance organization committed to your success! As an Account Manager, you will provide exceptional service to Commercial Lines clients. With a focus on client satisfaction and team interaction, this role offers a challenging career with a range of benefits and a strong support system for your professional development.

Benefits

Generous Learning and Development reimbursement

Extended Health and Dental Benefits

Paid Time to Volunteer

Robust Employee Referral Program

Access to Holistic Wellness Program

Qualifications

• Minimum 5 years in Commercial Lines experience.
• R.I.B.O license required; C.I.P/C.A.I.B designations are an asset.
• Strong communication and organizational skills essential.

Responsibilities

• Oversee day-to-day client servicing and account management.
• Review coverage and analyze risks, addressing client inquiries.
• Document communications with clients and insuring partners.

Skills

Communication

Attention to Detail

Organization

Interpersonal Skills

Proactive

Education

R.I.B.O license

C.I.P designation (or working towards)

C.A.I.B designation (or working towards)

Tools

Microsoft Word

Microsoft Excel

Job description

At Lawrie Insurance Group, we’re committed to your success. As one of the most trusted insurance organizations in Canada, we’re only as strong as our people. That’s why decisions are made withour team members’ interests at heart. People are the core of Lawrie, and we want you to thrive.

WHAT’S UNIQUE ABOUT LAWRIE INSURANCE GROUP?

It's about YOU individually and all of us collectively!

We invest in you right from Day 1. To name a few:

• You’ll have a challenging and rewarding career.
• We have a generous Learning and Development reimbursement program,
• Extended Health and Dental Benefits including an extended Mental Health Benefit, Retirement Savings,
• Paid Time to Volunteer
• Robust Employee Referral Program
• Access to a Holistic Wellness Program

But most of all – we’ve got the best team members around!

Our promise to you is simple: we'll celebrate your success and have your back, we'll trust you to do the right thing and we'll believe and invest in your growth and development. Apply to join our remarkable team and see why we are a great place to work!

Are you passionate about providing a best-in-class client experience? Are you self-motivated, proactive, and client-focused? If so, this position may be perfect for you.

We are currently seeking an Account Manager in our Commercial Lines Business Unit. In this role you will help our company succeed and grow by providing exceptional day-to-day service to Commercial Lines clients.

Your primary responsibilities include:

• Oversee the day-to-day servicing of the book working with clients and our Sales Professionals
• Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements
• Input and update claims and new client information
• Assist with client inquiries or rush assignments as requested
• Know customers and fully understand their needs
• Negotiate with our insuring partners for best solutions for clients risk transfer options
• Document all communications and interactions with clients, carriers, and others
• Address insured’s questions and concerns regarding policies, coverage, and premium payments promptly via phone, e-mail, written communication etc.
• Preparing and forwarding binders for renewals as instructed
• Manage client accounts receivables

The Knowledge, Skills and Qualifications you'll need to be successful in the role include:

• Minimum 5 years Commercial Lines experience, either from a brokerage or insurance company preferred
• R.I.B.O license and/or working towards C.I.P or C.A.I.B designations is an asset
• Interpersonal, strong communication and listening skills are crucial for this position
• Driven and results oriented
• A strong attention to detail and accuracy
• Excellent organizational skills
• Enjoy being a team player
• Self-motivated and proactive
• Proficient with Microsoft Word and Excel

Lawrie Insurance Group Inc. is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise Human Resources if you require accommodation.

Please note, only qualified candidates will be contacted. Thank you for your interest in this exciting opportunity. If you require further information, please contact