Account Manager, Commercial Lines

Lawrie Insurance Group; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance organization in Hamilton, Ontario, is seeking an experienced Account Manager for its Commercial Lines Business Unit. In this role, you will provide exceptional service to clients, analyze risks, and manage coverage effectively. The ideal candidate has at least 5 years in Commercial Lines, is proactive, and has strong communication skills. Join a team that values growth and client success, and enjoy a rewarding career with comprehensive benefits.

Benefits

Generous Learning and Development reimbursement program

Extended Health and Dental Benefits

Paid Time to Volunteer

Robust Employee Referral Program

Access to a Holistic Wellness Program

Qualifications

• Minimum 5 years Commercial Lines experience, preferably from a brokerage or insurance company.
• License and/or designations is an asset.
• Enjoy being a team player.

Responsibilities

• Oversee day-to-day servicing of the book working with clients.
• Review client’s coverage and analyze risk.
• Negotiate with insuring partners for best solutions.

Skills

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Proactivity

Tools

Microsoft Word

Microsoft Excel

Job description

At Lawrie Insurance Group, we’re committed to your success. As one of the most trusted insurance organizations in Canada, we’re only as strong as our people. That’s why decisions are made with our team members’ interests at heart. People are the core of Lawrie, and we want you to thrive.

WHAT’S UNIQUE ABOUT LAWRIE INSURANCE GROUP?

It's about YOU individually and all of us collectively!

We invest in you right from Day 1. To name a few :

• You’ll have a challenging and rewarding career.
• We have a generous Learning and Development reimbursement program,
• Extended Health and Dental Benefits including an extended Mental Health Benefit, Retirement Savings,
• Paid Time to Volunteer
• Robust Employee Referral Program
• Access to a Holistic Wellness Program

But most of all – we’ve got the best team members around!

Our promise to you is simple : we'll celebrate your success and have your back, we'll trust you to do the right thing and we'll believe and invest in your growth and development. Apply to join our remarkable team and see why we are a great place to work!

Are you passionate about providing a best-in-class client experience? Are you self-motivated, proactive, and client-focused? If so, this position may be perfect for you.

We are currently seeking an Account Manager in our Commercial Lines Business Unit. In this role you will help our company succeed and grow by providing exceptional day-to-day service to Commercial Lines clients.

Your primary responsibilities include :

• Oversee the day-to-day servicing of the book working with clients and our Sales Professionals
• Review client’s current coverage and exposures, loss experience and analyze risk to determine the product / service requirements
• Input and update claims and new client information
• Assist with client inquiries or rush assignments as requested
• Know customers and fully understand their needs
• Negotiate with our insuring partners for best solutions for clients risk transfer options
• Document all communications and interactions with clients, carriers, and others
• Address insured’s questions and concerns regarding policies, coverage, and premium payments promptly via phone, e-mail, written communication etc.
• Preparing and forwarding binders for renewals as instructed
• Manage client accounts receivables

The Knowledge, Skills and Qualifications you'll need to be successful in the role include :

• Minimum 5 years Commercial Lines experience, either from a brokerage or insurance company preferred
• License and / or working towards or designations is an asset
• Interpersonal, strong communication and listening skills are crucial for this position
• Driven and results oriented
• A strong attention to detail and accuracy
• Excellent organizational skills
• Enjoy being a team player
• Self-motivated and proactive
• Proficient with Microsoft Word and Excel

Lawrie Insurance Group Inc. is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise Human Resources if you require accommodation.

Please note, only qualified candidates will be contacted. Thank you for your interest in this exciting opportunity. If you require further information, please contact