Account Manager - City of London

Allied Universal; London; On-site; CAD 50,000 - 60,000; Full time

Job summary

Join a leading security company as an Account Manager, overseeing daily operations and managing a team in London, Ontario. This full-time position requires strong leadership and communication skills, supported by a culture of promotion from within. Embrace an opportunity to make a significant impact in security operations.

Benefits

Medical, dental, and vision coverage

Life insurance

Employee assistance programs

Company discounts

Qualifications

• Minimum 2 years in operations, business, or supervisory roles.
• Over 25 years old with a clean driving record.
• Full G-class licence and access to a reliable vehicle.

Responsibilities

• Supervise daily security operations at a client site.
• Lead, support, and develop a team of guards and supervisors.
• Manage staffing needs, schedules, payroll completion, and training compliance.

Skills

Strong communication

Time management

Problem-solving

Education

Valid Ontario Security Licence

Valid First Aid/CPR certification

Job description

Overview

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions! Start your phenomenal career with Allied Universal today!

Job Description

Title: Account Manager

Location:London, Ontario

Position: Full time | permanent | 40-44 hours per week

Language:English fluency required

Shift:0830 to 1630hrs daily | Available for on call work as required

Pay Rate: $24.76 per hour

Allied Universal is seeking a professional and driven Account Manager to oversee day-to-day security operations at an assigned client site. This leadership role is ideal for a people-first manager who thrives in a fast-paced environment, enjoys developing others, and is passionate about providing exceptional service.

As an Account Manager, you will lead a team of security personnel—including supervisors—and be responsible for scheduling, coaching, compliance, and service delivery. You'll be the bridge between our clients and frontline staff, ensuring operations run smoothly and expectations are not just met—but exceeded.

KEY RESPONSIBILITIES:

• Supervise daily security operations at a client site

• Lead, support, and develop a team of guards and supervisors

• Manage staffing needs, schedules, payroll completion, and training compliance

• Maintain strong working relationships with the client and your team

• Ensure adherence to operational procedures and site-specific standards

• Respond to after-hours emergencies as required

• Champion company values, ensure policy compliance, and manage escalations

WHAT YOU BRING:

• A valid Ontario Security Licence

• Minimum 2 years in operations, business, or supervisory roles

• Over 25 years old with a clean driving record (insurance requirement)

• Full G-class licence and access to a reliable vehicle

• Valid First Aid/CPR certification

• Strong communication, time management, and problem-solving skills

• Comfort using digital tools for scheduling, reporting, and communications

Why Join Us?This is more than a management job—it’s a chance to grow a team, build client trust, and shape the success of a key account. You'll be supported by national systems and local leadership, with room to develop your career in the security industry.

Closing

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

Requisition ID

2025-1396299