Account Manager - Canada

Jooble; Montreal; Remote; CAD 45,000 - 55,000; Full time

Job summary

A leading merchant financing firm in Montreal is seeking a detail-oriented Account Representative to manage client relationships and drive revenue growth. The ideal candidate will possess strong communication and problem-solving skills, and be proactive in cultivating client partnerships. This full-time position offers a dynamic remote work environment with a competitive salary and a range of benefits.

Benefits

Group insurance

Paid vacation and statutory holidays

Paid days off between December 24th and January 1st

Quarterly team-building activities

Annual bonus

Qualifications

• Experience in account management, sales, or a related customer-facing role.
• Ability to work independently and as part of a team.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage and oversee client accounts to ensure satisfaction and retention.
• Act as the primary liaison for clients, addressing inquiries and resolving issues promptly.
• Develop and implement strategies to increase sales and meet revenue goals.

Skills

Strong communication skills

Problem-solving abilities

Negotiation abilities

Organizational skills

Time management skills

Education

DEC or Bachelor's degree in a relevant field

Tools

CRM systems

Microsoft Office Suite

Job description

We are seeking a highly motivated and detail-oriented Account Representative to join our team. The successful candidate will manage client relationships, ensure customer satisfaction, and drive revenue growth. Strong communication skills, a proactive mindset, and the ability to cultivate and maintain client partnerships are essential.

Key Responsibilities

• Manage and oversee client accounts to ensure satisfaction and retention.
• Act as the primary liaison for clients, addressing inquiries and resolving issues promptly.
• Develop and implement strategies to increase sales and meet revenue goals.
• Follow up regularly with clients to understand their needs and deliver tailored solutions.
• Collaborate with internal teams to ensure efficient service delivery and positive client experiences.

Qualifications

• DEC or Bachelor's degree in a relevant field.
• Experience in account management, sales, or a related customer-facing role.
• Excellent interpersonal and communication skills.
• Strong problem-solving and negotiation abilities.
• Ability to work independently and as part of a team.
• Proficiency in CRM systems and Microsoft Office Suite.
• Excellent organizational and time management skills, capable of handling multiple priorities.

About FeroCapital

FeroCapital, based in Montreal, Quebec, is a leading merchant financing firm operating since 2013. We offer a dynamic, fully remote work environment where team members are driven to help businesses succeed.

Why Join FeroCapital?

Join a dedicated team committed to growth and success. Your role will involve reaching out to potential clients, achieving call quotas, completing credit applications, and following up on client needs.

What We Offer

• Salary : $45,000 - $55,000 annually + commission, based on experience
• Work hours : 30-35 hours / week with a reduced summer schedule
• Group insurance
• Work from home; occasional onsite during training
• Paid vacation and statutory holidays
• Paid days off between December 24th and January 1st
• Quarterly team-building activities
• Annual bonus
• Seniority level : Entry level
• Employment type : Full-time
• Job function : Sales and Business Development
• Industry : Software Development

This job posting is active and available.

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