Account Manager, Business

Federation Caisses Desjardins; Lévis; Presencial; CAD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Health and wellness expense reimburse

Telework equipment provided

Descripción de la vacante

Desjardins is seeking a Business Account Manager to maintain and expand relationships with members and clients across multiple regions. You will represent Desjardins, negotiate terms, and manage strategic accounts with a focus on profitability and client satisfaction.

You will promote services, lead complex client engagements, and travel within Beauce, Québec City, Lévis and surrounding regions. A French-language proficiency and a strong track record in sales and relationship management are

Formación

• Bachelor's degree in a related field.
• A minimum of eight years of relevant experience.
• French language knowledge is required.
• Willingness to travel within the Beauce, Québec City, Lévis, Bas-Saint-Laurent, Saguenay–Lac-Saint-Jean, and Côte-Nord regions.

Responsabilidades

• Maintain lasting personal business relationships with important clients to promote services.
• Serve as the link between clients and the organization to ensure products and services meet needs.
• Identify and analyze client needs; develop custom solutions and integrated offers.
• Negotiate terms and contribute to development of strategies to meet targets.

Conocimientos

Communication skills

Customer focus

Interpersonal savvy

Nimble learning

Drive results

French language

Educación

Bachelor's degree in a related field

Descripción del empleo

As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and negotiate on behalf of Desjardins and enter the organization into strategic agreements with clients. You balance portfolio profitability with client/partner satisfaction. You maintain personal business relationships with strategic and important clients—primarily businesses, associations and groups to ensure they are getting the most of their products and services and are fully satisfied with them. You drive results by actively helping your unit achieve its sales and business development objectives. You are responsible for prestige accounts with significant development potential for your sector or the organization. You work with clients with highly complex, diverse needs. The ability to communicate effectively and thoroughly understand clients’ expressed needs is therefore essential. Your highly complex work and initiatives require extensive knowledge of the organization and your line of business. You lead, influence and serve as expert advisor to clients and practitioners. You have considerable leeway and many opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential. More specifically, you will be required to: Maintain lasting, personal business relationships with important clients to promote services Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them Recommend strategies and solutions to meet targets, such as sound risk management, portfolio profitability and improved business relationships Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms Watch for business opportunities that would add a competitive edge to existing products and services Take an active role in public relations activities and maintain a presence in the business community.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Available for travel within Beauce, Québec City, Lévis, Bas-Saint-Laurent, Saguenay–Lac-Saint-Jean, and Côte-Nord regions.

Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable) Job Family Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.

Pursuing a career at Desjardins means being part of an organization that puts people first.