Account Manager (Branded Merch)

Martket Branding; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation package

2 weeks paid vacation

Extended health and dental benefits

Job summary

Martket Branding is seeking an experienced Account Manager for their branded merchandise division. This hybrid position, based in Vancouver, involves managing B2B accounts with an emphasis on creative product solutions and sustainable branding strategies.

Responsibilities include developing client relationships, identifying new business opportunities, and collaborating with internal teams for order fulfillment. Candidates should have a background in Business or Marketing, possess strong communication skills, and be results-driven.

Qualifications

• Proven experience as an Account Manager or Sales Representative.
• Ability to build and maintain strong client relationships.
• Experience with managing large client accounts is preferred.

Responsibilities

• Develop and maintain strong relationships with clients.
• Identify new business opportunities within the promotional products market.
• Prepare and present proposals and quotes to clients.
• Monitor market trends to identify growth opportunities.
• Ensure a high level of customer satisfaction.

Skills

Communication skills

Negotiation skills

Organizational skills

Time management

Client relationship management

Proficiency in CRM software

B2B sales experience

Education

Post-Secondary education in Business or Marketing

Tools

commonsku

Microsoft Office Suite

Job description

Martket Branding is growing, and we’re hiring an experienced Account Manager to join our branded merchandise division. This is a full-time, hybrid role based in Vancouver, supporting clients across North America. While preference is given to candidates in the Vancouver area, we will consider strong applicants from other locations. You’ll manage and grow a portfolio of B2B accounts with a focus on creative product solutions, custom design, and sustainable branding strategies.

Key Responsibilities

• Develop and maintain strong relationships with existing clients, acting as their main point of contact
• Identify new business opportunities and generate leads within the promotional products market
• Understand client needs and provide customized product recommendations and solutions
• Prepare and present proposals, quotes, and product samples to clients
• Collaborate with internal teams, including design, production, and logistics, to ensure timely and accurate order fulfillment
• Monitor market trends and industry activities to identify growth opportunities
• Achieve and exceed sales targets and performance metrics
• Handle client inquiries, resolve issues, and ensure a high level of customer satisfaction
• Maintain accurate records of client interactions, sales activities, and pipeline management in the CRM system (commonsku)

Qualifications

• Post-Secondary education in Business, Marketing, or a related field
• Proven experience as an Account Manager, Sales Representative, or similar role
• Experience in the promotional products industry is preferred, but not required
• Strong understanding of promotional products and the customization process is an asset
• Must hold a valid Driver’s License with clean driving abstract
• Excellent communication, negotiation, and interpersonal skills
• Ability to build and maintain strong client relationships
• Strong organizational and time management skills
• Proficiency in CRM software and Microsoft Office Suite; familiarity with commonsku is an asset
• Ability to work independently and as part of a team
• Results-driven with a proactive approach to problem-solving
• Experience with B2B sales and managing large client accounts is preferred
• Knowledge of current trends and innovations in the promotional products industry is an asset

Martket Benefits

• Competitive compensation package based on experience
• Full-time, salary + commission
• 2 weeks paid vacation, plus paid personal time off while office is closed between Christmas and New Year's
• Extended health and dental benefits (after 3 months)
• Positive and collaborative work environment
• Hybrid position based out of our office and production facility in Vancouver, BC