Account Manager Bilingual

Kelly Services (Canada), Ltd.; Toronto; On-site; CAD 36,368 - 51,797; Full time

Job summary

Kelly Services (Canada), Ltd. is seeking a client-focused professional for a role in Toronto or Montreal, offering $32/hour on a contract until Dec 31, 2026. The position requires expertise in registered plans (RRSP, RESP, TFSA, RDSP) and strong bilingual communication skills in English and French. Responsibilities include building relationships with clients, guiding them on policies, and optimizing service processes. Join a supportive team in a high-demand area for a rewarding career impact.

Qualifications

• 2+ years' experience in brokerage, financial services, or client support.
• Solid knowledge of industry regulations and operations.
• Hands-on expertise with registered plans.
• Strong communication skills in English & French (required).
• A proactive, team-oriented mindset with the ability to thrive in a high-volume environment.

Responsibilities

• Build strong relationships with clients and act as a trusted point of contact.
• Provide expert guidance on registered plans, policies, and procedures.
• Collaborate with internal teams to deliver seamless service.
• Resolve client issues proactively and efficiently.
• Identify process improvements to enhance the overall client experience.

Skills

Client service expertise

Knowledge of registered plans

Communication in English & French

Team-oriented mindset

Job description

Toronto or Montreal | $32/hour | Contract until Dec 31, 2026

Are you passionate about delivering exceptional client service and have expertise in registered plans (RRSP, RESP, TFSA, RDSP)? This is your opportunity to join a fast-paced, high-performing mid-office team supporting top financial professionals across Canada.

What You'll Be Doing

• Build strong relationships with clients and act as a trusted point of contact
• Provide expert guidance on registered plans, policies, and procedures
• Collaborate with internal teams to deliver seamless service
• Resolve client issues proactively and efficiently
• Identify process improvements to enhance the overall client experience

Qualifications

• 2+ years' experience in brokerage, financial services, or client support
• Solid knowledge of industry regulations and operations
• Hands‑on expertise with registered plans
• Strong communication skills in English & French (required)
• A proactive, team‑oriented mindset with the ability to thrive in a high-volume environment

Why You'll Love This Role

• Work in a collaborative, growth‑focused environment
• Gain specialized experience in a high-demand area
• Make a real impact by supporting key client relationships

Use AI for Hiring: Our recruitment process for this role includes the use of AI‑based tools to help evaluate candidate qualifications and screen applications.