Account Manager, Alberta and Midwest

ABB Ventures; Calgary; Remote; CAD 80,000 - 115,000; Full time

Job summary

ABB Ventures is seeking an Account Manager to enhance customer satisfaction and profitability through strategized account management in the electrical industry. This 100% remote role requires a Bachelor's degree in Electrical Engineering and a minimum of five years' sales experience. The successful candidate will lead sales strategies and manage customer relationships, ensuring competitive advantage in a challenging market.

Benefits

Retirement plan

Accident insurance

Healthcare plan

Wellbeing program

Qualifications

• Minimum five years sales experience in the electrical industry.
• Degree in Electrical Engineering or equivalent.

Responsibilities

• Develop and manage account strategy focusing on profitability and customer satisfaction.
• Coordinate sales activities and monitor current projects.
• Define sales targets, ensuring structured follow-up and sales achievement.

Skills

Negotiation

Business prospection

Cold calling

Education

Bachelor's degree in Electrical Engineering

Tools

Salesforce

Job description

Account Manager

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This is a position with grade 12. This position reports to the Sales Manager.

Your role and responsibilities

As an Account Manager, you will develop, implement, and manage the account strategy, focused on share of wallet growth, profitability, and customer satisfaction. Coordinate sales activities, monitor current projects, and manage resolution of specific customer problems. This role contributes to the Electrification, Distribution Solutions division and is located in Alberta. The work model is 100% remote.

1. Strategy: Understands the key business drivers, including significant and emerging business risks (e.g., Sustainability / Digital / Cyber Security) of the relevant global customer’s business and environment. Interprets the impact and opportunity for ABB. Participates in developing sales strategies for the account by providing insights into the customer’s current business and long-term plans. Leads the development and implementation of the account plan and SoW growth actions.
2. Targets: Defines and proposes sales targets for the account and ensures their achievement through a structured follow-up process across divisions and countries. Sells products, solutions, and services to customers, focusing on volume, mix, and profitability targets representing all ABB offerings.
3. Marketing: Creates added value for the customer and ABB by ensuring a coordinated sales approach (e.g., frame agreements, AVL-related actions).
4. Market Knowledge: Monitors competitors’ activity within the account and ensures that appropriate response strategies are formulated and implemented. Provides input on market price developments.
5. Processes and tools: Drives the application of standardized marketing and sales processes and tools (Salesforce, account plans, AVLs, etc.) for the account.

Qualifications for the Role

1. Minimum five years sales experience in the electrical industry.
2. Bachelor's degree in Electrical Engineering (or equivalent).
3. Negotiation skills.
4. Business prospection.
5. Cold calling experience.

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program

More about us

• Referral bonus premium $1,500. ABB's Distribution Solutions Division provides utility, industrial, and commercial customers with safe, smart, and sustainable technologies for electricity distribution. Our portfolio includes distribution automation products, switching, limiting, measuring, sensing devices, switchgear, modular substation packages, and related services. We invite you to learn more about ABB on our website www.abb.com.
• ABB Canada has been recognized as one of Canada's Best Employers by Forbes for nine consecutive years. We are committed to a diverse and inclusive workplace, respecting employment equity, and providing reasonable accommodations for applicants with disabilities. Our Military Reservist Policy supports Canada's Reserve Force members with flexible employment options.