Account Manager

Cluep Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A mobile advertising company is seeking a Strategic Account Manager to strengthen its position in the Canadian market. You will manage client relationships, oversee the execution of digital advertising programs, and collaborate with sales and operations teams. The ideal candidate has at least 2 years of experience in digital media, strong data analysis skills, and excellent communication abilities. This role offers an opportunity to be part of a dynamic team that uses advanced AI models to deliver impactful advertising solutions.

Qualifications

• Minimum of 2 years’ experience in Digital Media at an agency, publisher, or Ad Tech company.
• Strong attention to detail and organizational skills.
• Excellent English verbal and written communication skills required.

Responsibilities

• Develop expertise in Cluep's AI offerings.
• Manage multiple client initiatives for successful launch and delivery.
• Provide weekly/monthly client reporting and optimization recommendations.

Skills

Data analysis

Client presentation

Project management

Attention to detail

Multitasking

Tools

Microsoft Excel

Job description

We’re looking for a strategic Account Manager to help further grow our strong foothold in the Canadian market. In this role, you would be a key partner to the Sales and Operations teams to ensure the stellar setup, execution, reporting, and insights that deliver successful digital advertising programs. You would be developing strong relationships with clients and collaborating with internal departments to achieve client goals along with internal efficiencies and best practices that support high levels of client retention and growth.

The ideal candidate would be highly organized, proactive, positive, and solutions-oriented.

Responsibilities

• Develop expertise in Cluep’s AI offerings with a thorough understanding of capabilities.
• Manage multiple client initiatives to ensure a successful launch, delivery, and performance. This includes, but is not limited to :

Assisting the Sales team with pre-sale needs / requests.

Collaborating with the Sales team to develop compelling proposals that align Cluep offerings with clients’ needs and objectives.

Being accountable for answering questions, completing requests, and resolving issues for all designated clients.

Managing the pre-launch process, including client kick-off calls, targeting generation, and asset deliveries.

Working closely with Operations to launch and monitor programs, identifying key learnings and opportunities for enhancement.

Providing weekly / monthly client reporting and optimization recommendations.

Identifying potential upsell / incremental opportunities.

Generating insights through data analysis to improve client solutions and identify growth areas.

Handling post-campaign launch duties, such as screenshots, client confirmations, and initial reporting.

Preparing post-campaign wrap reporting, client presentations, and case study development.

Actively participating in ideation, feedback, and updates related to Cluep’s internal tools, processes, and product offerings.

Requirements

Minimum of 2 years’ experience in Digital Media at an agency, publisher, or Ad Tech company.

Highly proficient in data analysis, manipulation, and presentation (wizard with Microsoft Excel).

Confident in presenting to clients and managers.

Comfortable engaging with clients and supporting sales during in-person events, meetings, etc.

Interest and familiarity with the evolving digital media landscape.

Strong attention to detail and organizational skills.

Able to multitask and work well under pressure.

Project Management Skills, managing multiple clients and projects.

A positive team player.

Excellent English verbal and written communication skills required.

About Cluep

Cluep is a mobile advertising company built to help brands connect with people based on what they do and how they feel. Using its advanced AI models to analyze people’s publicly shared text, image, video and audio signals, Cluep delivers exceptional results for leading brands such as Microsoft, Toyota, Starbuck’s, Unilever, H&M and many more, across every vertical and across the globe.

Founded by 3 young entrepreneurs (recognized in the 2020 Forbes 30 under 30), Cluep began working with advertising and media agencies in 2014. Since that time it has worked with hundreds of agencies, ran thousands of campaigns across North America and in Europe, and continues to develop new and industry leading advertising solutions as it expands its team.

We are an equal opportunity employer and vow to make any necessary disability-related accommodations, upon request, throughout the entirety of the recruitment and selection process.

Qualified individuals are invited to submit an application by email to [e-mail].

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