Account Manager

Group SJR; Toronto; Hybrid; CAD 45,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive salary

Flexible benefits package

Job summary

Group SJR, Toronto-based, is seeking an Account Manager to lead day-to-day client work, manage timelines, budgets and scopes, and drive growth across PR, influencer campaigns and content strategies.

You will liaise with clients, in-house teams, and external partners to deliver creative solutions on time and within budget, upholding the agency’s high standards while supporting junior staff and cross-functional collaboration.

Qualifications

• 3–5 years of experience in an agency.
• Proven experience executing comprehensive PR and influencer campaigns.
• Excellent written and verbal communication skills.
• Exceptional organizational and time management abilities.
• Ability to coach junior staff and collaborate with cross-functional teams.

Responsibilities

• Lead day-to-day client communication and account administration.
• Manage and communicate project timelines, deliverables, budgets and scopes of work.
• Identify organic growth opportunities aligned with client and agency strategy.
• Execute end-to-end influencer programs, including sourcing, outreach, contracting, and briefs.
• Develop program materials (press releases, key messages, event signage).
• Liaise with vendors and partners to support events and campaigns.
• Prepare plans, status updates, and wrap reports with results and insights.
• Drive strategic content across long-form editorial, websites, social media and video.
• Participate in content strategy and craft compelling client presentations.
• Collaborate with cross-functional teams to ensure campaign intent is executed.

Skills

Account management

Project coordination

Communication

Problem solving

Teamwork

Tools

Monday.com

Microsoft Teams

Microsoft Office

Job description

Who We Are

Group SJR is the original full-service content consultancy. Today’s leading organizations are grounded in unique skills, knowledge, and perspective but success depends on their ability to tell the world. At SJR we help them do exactly that; by discovering, developing and distributing their inimitable narrative. Anchored in the brand, the narrative provides the through-line that enables us to detail strategy and elevate communications programs.

Who We Are

Group SJR is the original full-service content consultancy. Today’s leading organizations are grounded in unique skills, knowledge, and perspective but success depends on their ability to tell the world. At SJR we help them do exactly that; by discovering, developing and distributing their inimitable narrative. Anchored in the brand, the narrative provides the through-line that enables us to detail strategy and elevate communications programs.

About WPP

Group SJR is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

Who Are We

SJR is an award-winning communications consultancy, working with some of the world’s best and biggest brands. We believe in the power of transformative content, brought to life by our team of uncommon talents. We combine journalistic rigor, strategic communications sensibilities and creative intelligence to sharpen the conversation, decode complexity, build trust, and make good ideas explode.

We hire passionate innovators to join us on our mission to create best-in-class brand storytelling.

Who We Are Looking For

We are currently seeking an Account Manager to join our growing Toronto-based team. In this critical role, you will work on various accounts and champion an outstanding client experience by delivering programs that consistently meet and exceed client expectations - on time and within budget. In making it all happen, you will liaise with clients, in-house teams, and external suppliers to maintain an organized workflow from idea through to execution, and measurement. The ideal candidate thrives on delivering creative solutions and is committed to going above and beyond to uphold the highest standards that define working at SJR.

What You’ll Do

Client & Account Management

• Lead day-to-day client communication and account administration
• Manage and communicate project timelines, deliverables, budgets and scopes of work
• Assist in identifying organic growth opportunities aligned with client and agency strategy

PR, Media & Influencer Execution

• Execute end-to-end influencer programs, including media and influencer sourcing, outreach, pitching, contracting, briefing, content review, approvals and performance tracking
• Develop program materials (e.g., press release, key messages, event signage, etc.)
• Liaise with vendors and partners to support events, activations, and campaign execution
• Prepare plans, status updates, and wrap reports, including results and insights

Content Marketing

• Drive client success by recommending and shaping strategic content that spans long-form editorial, engaging website experiences and effective social media and video executions
• Participate in content strategy development, helping to craft and present compelling strategic decks and presentations to clients.
• Collaborate with cross-functional teams (creative, editorial, media, technical) to ensure the strategic intent of a campaign is carried all the way through to execution.

Strategy & Planning

• Remain current on your clients’ business, industry, audience, and competitive landscape
• Support strategy development and client presentations (ideas, programs, budgets, etc.)
• Translate ideas into clear, concise briefs for editorial, creative, and production teams

Project Management & Collaboration

• Own day-to-day project management, including timelines, status updates, and budgets
• Demonstrate strong problem-solving skills when addressing client requests
• Help guide and coach junior staff, supporting their growth and development
• Collaborate with in-house strategy, editorial, and design teams

What You’ll Bring

• 3–5 years of experience in an agency
• Proven experience executing comprehensive PR and influencer campaigns, including strong media and influencer relations (outreach, pitching, materials development).
• Exceptional organizational, time management, and project coordination skills, with a track record of delivering high-quality work on tight deadlines.
• Excellent written and verbal communication skills, capable of producing error-free, grammatically correct materials efficiently.
• Proficiency with collaborative tools and project management platforms (e.g., Monday.com, Microsoft Teams) and advanced use of Microsoft Office.
• A collaborative spirit, high standards, and a strong commitment to teamwork and client success.
• Strong problem-solving skills and a proactive approach to challenges.

What We Offer

• Hybrid work environment
• SJR office is located in the WPP Toronto Campus at the Toronto's Waterfront Innovation Centre with state-of-the-art amenities
• Competitive salary and time off policies
• Flexible benefits package, Employee Assistance Program and Wellness Reimbursement
• A team of intellectually curious, empathetic, and collaborative people

The base salary for this position at the time of this posting may range between the values at the bottom of this posting. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

• : $45,000 CAD - $95,000 CAD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (SJR) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.