Account Manager

Nestlé SA; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading foodservice company is seeking an Account Manager to manage customer accounts in the Greater Toronto Area. The role requires strong sales and account management skills, with responsibilities including achieving sales objectives and maintaining strategic relationships. Candidates should have 3+ years of experience, strong communication skills, and a motivation to innovate. This position offers a comprehensive benefits package and flexible work arrangements.

Benefits

Health and Dental benefits

Company matched pension plan

Flexible and hybrid work arrangements

Bonus eligibility

Qualifications

• 3+ years of experience in sales and account management.
• Valid driver's license and safe driving record required.
• Motivation as a self-starter with innovative thinking.

Responsibilities

• Achieve Net Promoter Score (NPS) and profit growth objectives.
• Manage commercial spending to meet sales volume targets.
• Develop and customize sales presentations for customers.

Skills

Sales experience

Account management

Effective communication

Negotiation skills

Leadership skills

Time management

Education

Post-secondary education in Business

Tools

MS Word

Excel

PowerPoint

Job description

Position Snapshot
Business area: Nestlé Professional
Job title: Account Manager
Location: Remote in the field position; Greater Toronto Area (GTA) Ontario

A little bit about us
Nestlé Professional is the global foodservice leader in developing and manufacturing innovative food and beverage solutions, and beverage equipment systems that enable foodservice operators across all channels to delight their customers and grow their businesses. We are the trusted Partner of Choice in the Out of Home Channel, providing category and channel expertise to our foodservice accounts. As a company, we support your personal growth with a people-focused culture and a flexible and diverse working environment.

Position Summary
This position is essential to the success of Nestlé Professional, as it involves managing accounts and customers while growing and sustaining the food service business through the cultivation of strategic relationships as well as potentially collaborating with third-party providers.

A day in the life of an Account Manager
• Responsible for achieving Net Promoter Score (NPS), Total Transaction Score (TTS), and profit growth objectives for designated customers and specific categories.
• Participates in the Management Business Planning (MBP) cycle to analyze and address challenges in achieving Nestlé’s sales, spending, market share, distribution, and operating budget targets, while focusing on Supplier Relationship Management (SRM) and Category Management (CM) to optimize product mix and drive profitable sales.
• Ensures the activation of targeted Category Roadmap and sales initiatives with customers.
• Develops and customizes sales presentations by utilizing the Category Roadmaps to tailor them for each customer, ensuring relevance and applicability to their specific circumstances. Continuously evaluates category fundamentals (such as listings and distribution) to drive profitable sales.
• Enters all relevant customer and category promotion plans into C4C, Exceedra, and other planning tools promptly. Shares essential information regarding promotions and listings with demand planners to improve forecast accuracy.
• Effectively manages commercial spending to meet sales volume targets, trade spending objectives, and profit goals, including administration, record-keeping, tracking, and follow-up.
• Ensures compliance with all company principles and policies.

What will make you successful?
• 3+ years of experience within sales and account management, with a proven track record of delivering business results
• Valid full driver’s license and safe driving record is required. Open to frequently travel within the assigned territory.
• Post secondary education in Business, any related field or equivalent experience
• Effective communication, negotiation and strong leadership skills are required to express analytics and deliver presentations to various levels within the organization and externally to customers.
• Proficient with MS Word, Excel, and PowerPoint
• Proven ability to manage multiple tasks with excellent time and project management while paying attention to detail.
• Motivation as a self-starter with the ability to think “out of the box” in an effort to secure incremental business opportunities.

Benefits:
• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment • Company matched pension plan
• three weeks of Vacation and five personal days (Personal Paid Holidays)
• Flexible and hybrid work arrangements
• Excellent training and development programs as well as opportunities to grow within the company
• Access to Educational Assistance & Tuition Reimbursement
• Bonus eligibility
• Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)

What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
#LI-Remote
#LI-SB1

#NestleSJ

Position Snapshot
Business area: Nestlé Professional
Job title: Account Manager
Location: Remote in the field position; Greater Toronto Area (GTA) Ontario

A little bit about us
Nestlé Professional is the global foodservice leader in developing and manufacturing innovative food and beverage solutions, and beverage equipment systems that enable foodservice operators across all channels to delight their customers and grow their businesses. We are the trusted Partner of Choice in the Out of Home Channel, providing category and channel expertise to our foodservice accounts. As a company, we support your personal growth with a people-focused culture and a flexible and diverse working environment.

Position Summary
This position is essential to the success of Nestlé Professional, as it involves managing accounts and customers while growing and sustaining the food service business through the cultivation of strategic relationships as well as potentially collaborating with third-party providers.

A day in the life of an Account Manager
• Responsible for achieving Net Promoter Score (NPS), Total Transaction Score (TTS), and profit growth objectives for designated customers and specific categories.
• Participates in the Management Business Planning (MBP) cycle to analyze and address challenges in achieving Nestlé’s sales, spending, market share, distribution, and operating budget targets, while focusing on Supplier Relationship Management (SRM) and Category Management (CM) to optimize product mix and drive profitable sales.
• Ensures the activation of targeted Category Roadmap and sales initiatives with customers.
• Develops and customizes sales presentations by utilizing the Category Roadmaps to tailor them for each customer, ensuring relevance and applicability to their specific circumstances. Continuously evaluates category fundamentals (such as listings and distribution) to drive profitable sales.
• Enters all relevant customer and category promotion plans into C4C, Exceedra, and other planning tools promptly. Shares essential information regarding promotions and listings with demand planners to improve forecast accuracy.
• Effectively manages commercial spending to meet sales volume targets, trade spending objectives, and profit goals, including administration, record-keeping, tracking, and follow-up.
• Ensures compliance with all company principles and policies.

What will make you successful?
• 3+ years of experience within sales and account management, with a proven track record of delivering business results
• Valid full driver’s license and safe driving record is required. Open to frequently travel within the assigned territory.
• Post secondary education in Business, any related field or equivalent experience
• Effective communication, negotiation and strong leadership skills are required to express analytics and deliver presentations to various levels within the organization and externally to customers.
• Proficient with MS Word, Excel, and PowerPoint
• Proven ability to manage multiple tasks with excellent time and project management while paying attention to detail.
• Motivation as a self-starter with the ability to think “out of the box” in an effort to secure incremental business opportunities.

Benefits:
• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment • Company matched pension plan
• three weeks of Vacation and five personal days (Personal Paid Holidays)
• Flexible and hybrid work arrangements
• Excellent training and development programs as well as opportunities to grow within the company
• Access to Educational Assistance & Tuition Reimbursement
• Bonus eligibility
• Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)

What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
#LI-Remote
#LI-SB1