Account Manager

Wunderman Thompson; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to lead client relationships and marketing initiatives. In this role, you'll collaborate with internal teams to deliver exceptional results, manage project timelines and budgets, and drive client satisfaction. With a focus on innovation and creativity, this position offers a unique opportunity to thrive in a hybrid work environment that values collaboration and connection. If you're passionate about marketing and eager to make a measurable impact, this role is perfect for you.

Qualifications

• Erfahrung im Account Management, idealerweise in einer Agentur oder Marketingumfeld.
• Fähigkeit, Budgets und komplexe Projekte effektiv zu verwalten.

Responsibilities

• Aufbau und Pflege starker Kundenbeziehungen als vertrauenswürdiger Berater.
• Leitung der Entwicklung und Ausführung von Marketingkampagnen.

Skills

Kommunikationsfähigkeiten

Projektmanagement

Problem-Lösungsfähigkeiten

Organisation

Interpersonelle Fähigkeiten

Education

Erfahrung im Account Management

Kenntnisse in Marketingprinzipien

Tools

Asana

Wrike

Job description

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Account Manager

What You’ll Do

1. Building and maintaining strong client relationships, acting as a trusted advisor and primary point of contact.
2. Leading the development and execution of marketing campaigns, ensuring alignment with client goals and objectives.
3. Managing project timelines, budgets, and scopes, delivering exceptional results within agreed parameters.
4. Collaborating with internal teams, including creative, strategy, media, and production, to execute projects effectively.
5. Preparing and presenting client proposals, performance reports, and strategic recommendations.
6. Identifying and pursuing opportunities to grow client accounts, including cross-sells and upsells.
7. Monitoring industry trends and competitor activities to inform client strategies.
8. Resolving client concerns with a proactive and solution-oriented approach.

Who You Are

1. Exceptional communication and interpersonal skills, with the ability to foster trust and collaboration.
2. A proactive and detail-oriented mindset, anticipating client needs and delivering on expectations.
3. Strong organizational and project management skills, able to juggle multiple priorities effectively.
4. A team player attitude, working collaboratively while also taking initiative independently.
5. Problem-solving skills, with a knack for turning challenges into opportunities.
6. A results-driven approach, focused on delivering measurable impact for clients.
7. Adaptability and resilience, excelling in dynamic and changing situations.

What You’ll Need

1. Some experience in account management, ideally in an agency or marketing environment.
2. Proficiency with project management tools and software is very helpful (e.g., Asana, Wrike, or similar platforms).
3. Strong understanding of marketing principles, ideally with experience managing campaigns across multiple channels.
4. Ability to manage budgets, timelines, and complex projects effectively.
5. Experience analyzing campaign performance data and developing actionable insights.
6. A track record of delivering exceptional client satisfaction.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.