Account Manager

Commissionaires; San Juan de Terranova; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance client relations and manage contracts effectively. This role offers the opportunity to work in a supportive environment focused on professional development and career advancement. You'll be pivotal in conducting site audits, resolving client issues, and preparing service tenders. Join a not-for-profit organization dedicated to meaningful employment for veterans and contribute to the security and well-being of Newfoundland & Labrador. If you are a proactive individual with strong communication skills and a passion for service, this position is perfect for you.

Benefits

Health & drug benefits

Advancement opportunities

Qualifications

• Experience in a similar role within the Security Industry is an asset.
• Ability to obtain a clear police conduct and Government of Canada clearance.

Responsibilities

• Develop and maintain excellent client relations through regular check-ins.
• Manage multiple contracts and assist with employee placement.

Skills

Client Relations

Communication Skills

Interpersonal Skills

Project Management

Education

Diploma or Degree in Business

Job description

Commissionaires NL is seeking an Account Manager to provide client relations, manage multiple contracts, and support new business opportunities.

WHO WE ARE

Commissionaires NL is the province’s not-for-profit provider of security, safety, training, and identification services. We are an independent member of Commissionaires Canada, our parent federation employing over 22,000 nationwide. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Newfoundland & Labrador.

We are recognized with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER

A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology to support our growing customer base across Newfoundland & Labrador.

THE BENEFITS:

• Health & drug benefits for eligible employees
• Advancement opportunities within a large, national organization

DUTIES AND RESPONSIBILITIES:

• Develop and maintain excellent client relations through regular client check-ins
• Manage multiple contracts, including short-term requests
• Work with Site Managers to investigate and resolve work-related issues and complaints
• Conduct site audits/visits and document findings
• Assist the Chief of Operations and Human Resources Manager with employee placement at various sites
• Arrange travel and accommodations for employees as needed
• Assist with preparing bids for security service tenders and RFPs
• Perform other duties as assigned

WHO WE’RE SEEKING

ELIGIBILITY REQUIREMENTS:

• Diploma or Degree in Business or an equivalent combination of education and experience
• Experience in a similar role within the Security Industry is an asset
• Professional, reliable, and able to work in a fast-paced environment
• Strong communication, presentation, and interpersonal skills
• Ability to obtain a clear police conduct and Government of Canada clearance
• Driver’s license

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Apply Now

All job applicants must be residents of Canada.

Name *

Email Address *

Phone *

City/Town *

Postal Code *

Message

Are you a veteran of the Canadian Armed Forces, Allied Forces, RCMP, police, or a member of a military family? *

• Yes
• No

Please specify *

• Canadian Armed Forces
• RCMP
• Allied Forces
• Police Service
• Military spouse (serving member or veteran)
• Military dependant (serving member or veteran)

Please read and check this box to agree with the statement below. (Ontario Guard License) *

I have a valid Ontario Security Guard License.

Please read and check the boxes below to agree with the statements. (First-Aid and Vehicle) *

I have a valid Emergency First-Aid CPR/AED Certificate.

I have a vehicle or access to a vehicle to attend shifts.

Please read and check this box to confirm you have not previously applied to this position. *

I have not previously applied to this specific position.

I have a valid ‘G2’ or ‘G’ Ontario Drivers Licence and a vehicle to drive to work sites within the region. *

I have previously been a Commissionaire. *

Division of previous Commissionaire employment

I am looking for the following type of work and shifts (check all that apply)

• Part Time (15+ hours per week)
• Full Time (35+ hours per week)
• Weekdays only
• Weekends only
• Any Shift

How many hours per week are you looking to work? *

Do you have a valid Manitoba security guard license? *

• Yes
• No

Who did you receive your license training with? *

Are you available to start within the next 2-3 months? *

• Yes
• No

Are you currently working? *

• Yes
• No

Are you working in the security field? *

• Yes
• No

Please specify your availability during the week *

Monday to Friday Day Shift (0700-1500)

Monday to Friday Evenings (1500-2300)

Monday to Friday Night Shift (2300-0700)

Weekends Day Shifts (0700-1500)

Weekends Evening Shifts (1500-2300)

Weekends Night Shifts (2300-0700)

Residency and licensing details

Specify your residency status *

Expiry date of your status or permit *

If not born in Canada, date of entry into Canada

Transportation and additional comments

Primary transportation type *

Do you have a valid Manitoba Drivers license? *

Additional comments about availability or restrictions

Upload your security licenses and certificates as required

How did you hear about this position? *

Application agreement and terms acceptance *

I have read and completed this application in full, certifying the accuracy of my answers. I understand that misrepresentation may lead to disqualification or dismissal. I agree to the Terms & Conditions of Use.