Account Manager

Schindler Elevator Sales Internship; Ottawa; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading elevator solutions company is seeking an Account Manager in Ottawa to build client relationships and drive sales growth. You will ensure customer needs are met promptly while developing sales proposals consistent with internal strategies. Ideal candidates will have a post-secondary education in business or engineering, with experience in sales preferred. This role offers competitive salary and benefits including health plans and paid time off.

Benefits

Competitive Salary

Bonus Incentive Program

Professional Development Opportunities

Health, Dental & Vision Plans

Paid Time Off

Tuition Reimbursement

Group RRSP with Company Match

Qualifications

• 3-5 years in the elevator industry or related experience in sales and servicing capital equipment.
• Ability to articulate clearly in both writing and speaking.
• Demonstrated commitment to customer satisfaction.

Responsibilities

• Identify and pursue potential customers to drive strategic growth.
• Prepare sales proposals and estimates for products and services.
• Maintain favorable client relationships through effective communication.

Skills

Communication

Customer Service

Negotiation

Problem Solving

Teamwork

Education

Post Secondary Education in Business or Engineering

Tools

MS Office

Job description

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Location : Ottawa, ON, Ontario, Canada

Job ID : 83249

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Join us as a

Account Manager

Your Main Responsibilities

The Account Manager - Existing Installations identifies opportunities through key customer contacts and industry information. He / She locates sources for sale of company products and services, prepares documentation for prospective current customers, and ensures it is communicated appropriately.

Customer and Account Activity

• Build and maintain favorable client relationships
• Ensure customer needs or enquires are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution
• Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized

Portfolio Growth and Retention

Understand financial goals and expectations of company, and meet and / or exceed assigned sales and customer objectives

Support the planning, development and implementation of sales strategies to complete negotiations that are consistent with internal strategy while, at the same time, reflective of customer requirements and competitive offerings

Assemble and present information for service and fixed priced repair offerings

Identify and pursue potential customers to drive and support strategic growth objectives

Analyze customer needs and secure desirable business through application of company products and services

Work with owner and building management in obtaining maintenance agreement, renewal of agreements as well as updates to their system either to meet new code requirements or through application of new technologies

Process Management and Administration

Create sales proposals and prepare estimates for the sale of company products and services

Assure full utilization of systems and follow best demonstrated practices (BDP)

Prepare and maintain required customer information and files in accordance with established procedures

Work in cooperation with Contract Control on sales contract agreements

Accounts receivable management for assigned accounts

Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures

What You Bring

Post Secondary – preferably in Business or Engineering

3 - 5 years in elevator industry is preferred but related experience, or a similar industry which includes the sales and servicing of capital equipment will be considered.

Proficient in MS Office

Communication : Communicate clearly and articulately both in writing and verbally

Customer Service : Demonstrate costumer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction

Negotiation : Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance

Persuasion : Motivate customers to act or react in a manner to support business growth

Presentation : Ability to present materials clearly and engage audience; is confident speaking in groups

Problem Solving : ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements

Teamwork : Ability to interact with all levels and be an integral part of the operation

What’s in it for you?

Competitive Salary (commensurate with experience)

Competitive Bonus Incentive Program or Commission Plan

Wide range of professional and leadership development opportunities

Competitive Extended Health, Dental & Vision Plans

Generous Paid Time Off Plans

Tuition Reimbursement Program

Competitive Group RRSP with Company Match

We Elevate… Your Career

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!

Discover more on our career website.

By submitting this application, you consent to allow Schindler Elevator Corporation to share your application details (including your personal information) with our third-party recruitment partners and affiliate companies.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Sales and Business Development

Industries

Construction

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