Account Manager

TAPP Workforce Solutions Inc.; Ontario; On-site; CAD 45,000 - 50,000; Full time

Job summary

A leading North American logistics company seeks an Account Manager to enhance customer relationships and streamline operations. This full-time role offers career growth opportunities and a vibrant work environment. Ideal candidates thrive in fast-paced settings and possess strong problem-solving skills.

Benefits

Company-paid laptop

Latest Apple iPhone

Monthly team lunches

Social gatherings

Qualifications

• 2-4 years of experience in account management within logistics or transportation.
• Exceptional communication skills to foster customer relationships.

Responsibilities

• Manage customer relationships and ensure a best-in-class experience.
• Track shipments and proactively solve logistics challenges.
• Price and quote shipments to maximize efficiency.

Skills

Problem Solving

Communication

Customer Relationship Management

Tools

TMS

CRM

Microsoft Office

Job description

Account Managers – Drive Success in Logistics!

Why Join Us?

Who We Are :

Our client is a leading North American third-party logistics company, renowned for their seamless transportation solutions. Their positive, transparent, and entrepreneurial culture is the cornerstone of their success. Committed to honesty, integrity, and respect, they foster an environment where employees can thrive.

About the Account Manager Role :

Our client specializes in North American full truckload (FTL), less-than-truckload (LTL), and expedited freight solutions. They tackle complex logistics challenges, simplifying the lives of their customers. Their Account Managers are the driving force behind this success! If you're a motivated, hardworking individual seeking a dynamic and challenging work environment with clear opportunities for career growth, we want you on the team.

As the new Account Manager, you’ll join a team of four within the larger operations group, providing dedicated support to a portfolio of customers. Your key responsibilities include :

• Managing customer relationships and ensuring a best-in-class experience.
• Tracking shipments and proactively solving logistics challenges.
• Pricing and quoting shipments to maximize efficiency and cost-effectiveness.
• Dispatching logistics service providers and coordinating freight movements.
• Utilizing TMS, CRM, and freight quoting software to streamline operations.
• Collaborating with internal teams to exceed client expectations.

With experience and dedication, you’ll have ample opportunities for advancement within the team and across the organization, with potential for promotion into Senior Account Manager or Operations Lead roles within 12 months.

Who You Are :

• Thrive in a fast-paced, time-sensitive environment.
• Energetic, can-do attitude with an outgoing personality.
• Strong problem-solving skills and sound judgment.
• 2-4 years of experience in account management within logistics, transportation, or supply chain industries.
• Exceptional communication skills to foster customer relationships and meet their needs.
• Experience with TMS, CRM, and freight quoting software is preferred.
• Proficiency in Microsoft Office and strong computer skills.

The Details & Perks :

• Location : Full-time, permanent position based in a vibrant Burlington office.
• Hours : Monday to Friday, 8 : 30 am to 5 : 30 pm. Occasional after-hours customer service and tracking may be required.
• Compensation : Base salary of $45,000 - $50,000 with uncapped commission potential and performance-based increases.
• Career Growth : Promotion opportunities as early as 9-12 months into the role, with ample room for advancement.
• Perks : Company-paid laptop and latest Apple iPhone, monthly team lunches, and social gatherings.