Account Manager

Hilti Canada; Kingston; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading construction solutions provider based in Kingston seeks an Account Manager to drive sales through customer relationship management and consultation. The ideal candidate will have at least three years of outside sales experience, a valid driver's license, and a strong ability to manage time and territory effectively. This role offers a competitive salary, uncapped bonuses, and a robust benefits package including medical, dental, and professional development opportunities.

Benefits

Medical/Dental/Vision benefits

Generous Paid Time Off policy

Registered pension plan with matching

Opportunities for growth

Qualifications

• 3+ years of outside sales experience with targets.
• Ability to walk on construction sites and lift up to 65 pounds.
• Valid driver's license needed.

Responsibilities

• Build and maintain customer relationships.
• Create a daily sales schedule.
• Use Salesforce to track sales activities.

Skills

Outside sales experience

Time and territory management

Hands-on attitude

Excellent communication

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Salesforce

Job description

Overview

What’s the role?

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll drive sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high‑level customer consultation.

Who is Hilti?

Hilti is making construction better by fulfilling our customers’ promise as the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top‑of‑the‑line solutions to the global construction industry and beyond. Hilti is a place where people explore possibilities, develop their potential, and grow lasting careers.

What does the role involve?

• Building relationships – meet with customers on short notice or be actively present to capture opportunities. Create value in accounts through long‑term, profitable relationships.
• Time and Territory Management (TTM) – create a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone/territory.
• Be a Hilti Champion – carry technical knowledge to present high‑level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
• Tracking your progress – use Salesforce to record interactions and sales activity; reporting is a key part of this role.

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:

• Medical/Dental/Vision effective the first day of the month following employment
• Team member only coverage premiums paid by Hilti
• Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
• Business Travel Accident paid by Hilti
• Basic Dependent Life Insurance paid by Hilti
• Option Life, AD&D, and Critical Illness for team members and dependents
• Short‑term Disability paid by Hilti
• Registered pension plan with dollar‑for‑dollar matching up to 5% (eligible after 12 months of continuous service with immediate vesting)
• Generous Paid Time Off policy and holidays, including two days to give back to your local community
• Paid parental leave, sabbaticals, military leave
• Education reimbursement
• Up to five days per year of back‑up daycare
• Employee Assistance Program (EAP), company‑paid wellness screenings
• Opportunities for growth – shift careers, support professional development, or work in any of the 120+ countries where we operate

What you need

• At least three years of outside sales experience – preferably with targets
• Willingness to travel internationally for initial training; travel visa requirements are the applicant’s responsibility
• High School diploma or GED required (Canadian CAED); Bachelor’s degree preferred
• Hands‑on attitude – demonstrate tools to customers, use platforms such as Salesforce to track activity, collaborate with various departments
• Maintain a valid driver’s license – company car provided
• Excellent time and territory management skills
• Ability to walk on construction sites, climb scaffolding, and lift up to 65 pounds
• Flexible and varied schedule

Who should apply?

We are committed to caring for our people. Our retention has been over 90% for the last five years, and most roles are filled internally. Many account managers come from non‑construction backgrounds. Success at Hilti comes from teamwork and a contagious culture of helping one another.

Working conditions

This role is field‑based and requires daily in‑person interaction with customers, with a home office as your base. Expect a combination of home office work, meetings, driving a company vehicle to customer offices, and jobsite visits. Occasional overnight travel may be required.

Adverse working conditions

• Walking on construction sites and uneven surfaces; may involve climbing scaffolding, ladders, and stairs in all seasons
• Exposure to loud noises on worksites; ear protection is strongly encouraged or required on some sites

Safety equipment required

• Hardhat, safety vest, safety glasses, gloves, steel‑toe boots, long pants; follow all Hilti/OSHA/contractor safety regulations

Physical requirements

• Walk on construction projects, climb ladders and scaffolding, and lift/carry as needed

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.