Account Manager

The Acquisition Group; Kelowna; On-site; CAD 45,000 - 75,000; Full time

Job summary

An innovative firm is seeking a dynamic Account Manager to enhance community engagement in the Kelowna area. This role is pivotal in transforming buildings into thriving communities powered by TELUS services. The ideal candidate will excel in relationship building, market analysis, and creative problem-solving, driving strategies that foster connections and enhance resident experiences. With a focus on collaboration and strategic execution, this position offers the chance to make a significant impact in the community. Join a supportive team committed to growth and success, and help shape the future of community connectivity.

Benefits

Medical, dental, and life insurance benefits

All expenses-paid team nights

Growth opportunities

Supportive team environment

Qualifications

• Strong relationship building and communication skills are essential.
• Experience in sales and the MDU market is a plus.

Responsibilities

• Develop and execute 12-month engagement strategies with property managers.
• Drive market penetration through strategic relationship management.

Skills

Relationship Building

Market Intelligence

Problem-Solving

Sales Experience

Communication Skills

Interpersonal Skills

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Salesforce

CRM Tools

Job description

Alongside our esteemed partner TELUS Communications, The Acquisition Group is seeking a dynamic Account Manager to revolutionize our Western Strategic Partnership team in the Kelowna region. We're looking for more than just an account manager – we need a community builder who can transform buildings into thriving TELUS-powered communities. As our ideal candidate, you're a natural relationship builder with a keen eye for market intelligence and a creative approach to problem-solving. You'll take ownership of developing and executing dynamic 12-month engagement strategies, working closely with Channel Managers to exceed penetration targets in newly opened buildings. Your role combines the art of relationship management with property managers, the science of gathering competitive intelligence, and the creativity of implementing engaging marketing campaigns. Whether you're leveraging our pre-made marketing assets or developing innovative solutions of your own, you'll be instrumental in driving TELUS services market penetration. The perfect candidate excels at both analyzing building-level data and creating memorable resident experiences that convert to sales. If you're passionate about transforming spaces into connected communities and thrive in a role that combines strategic thinking with hands-on execution, we want to hear from you.

What We Offer:

• Medical, dental, and life insurance benefits provided after probation
• All expenses-paid team nights
• Growth opportunities
• Work with a charismatic and supportive team, with ample room for growth and advancement

The Field Marketing Specialist role consists of the following:

• Act as a strategic relationship architect in the Multi-Dwelling Unit (MDU) market (apartments, condos, townhouses)
• Cultivate and strengthen partnerships with Developers, Property Managers, and Building Managers
• Drive the comprehensive 12-month partnership lifecycle, from initial contact to sustained growth
• Transform building insights into actionable strategies to enhance TELUS's market penetration
• Utilize Salesforce and CRM tools to capture and analyze building intelligence
• Deliver data-driven performance reports to Channel Managers
• Identify and pursue new MDU market opportunities within assigned territory
• Participate in cross-functional team sessions to share ground-level insights
• Collaborate with TELUS sales support teams to address resident pain points
• Manage building-level escalations effectively and professionally
• Schedule and conduct strategic reviews with property management
• Deploy targeted marketing materials to support growth initiatives
• Execute customized engagement strategies to drive measurable results
• Contribute to building thriving TELUS-connected communities through strategic relationship management

Ideal Skillset:

• Knowledge of the MDU and property management industry would be an asset
• Ability to work within a technologically advanced environment
• Ability to work independently, and in a team environment
• Relationship building experience
• Knowledge of TELUS PureFibre

Requirements / Qualifications:

• Enthusiastic and positive personality
• Excellent interpersonal and communication skills
• Passion for growth and success
• Sales experience is an asset
• Able to work in a team environment
• Full-time hours
• Be flexible with numerous tasks in a day
• Must have a vehicle with valid driver’s license
• Ability to pass a Canadian Criminal Record check with a verdict of CLEAR

Our primary goal is to build and strengthen customer relationships, increase sales within the assigned territory, provide an excellent customer service experience to our building and resident managers, and build strong partnerships that will ultimately translate into driving higher TELUS market penetration within these buildings. Apply today to become an Account Manager and represent TELUS Communications in your community.

Company Description

THE ACQUISITION GROUP IS WHERE YOUR FUTURE STARTS. The Acquisition Group is all about the future. We look forward to and look towards the next big thing, and that includes you and your career. We are an industry leader in growth and our customer acquisition programs have positioned us as the go-to marketing consulting firm for industry leaders looking to build on their success.

We have achieved all this because of the amazing people in our court. We’ve trained those people from the ground up, and in the process developed accredited leadership and skill development programs. No matter what your background is, or what level of experience you have, we are here to help you learn, grow and succeed.

We will help you make the jump from not sure what to do, and not happy doing it, to doing something great.