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Account Manager

Hilti Group

Edmonton

On-site

CAD 60,000 - 80,000

Full time

5 days ago
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Job summary

A global construction partner is seeking an account manager responsible for managing customer accounts and building relationships. Candidates should have at least three years of outside sales experience, excellent time management skills, and a high school diploma. The role includes utilizing Salesforce for tracking, with extensive benefits including medical coverage, pension plans, and opportunities for career growth.

Benefits

Medical, Dental, and Vision coverage
Generous Paid Time Off
Education reimbursement
Company paid wellness screenings

Qualifications

  • Participation in international travel for initial training; visa requirements must be secured.
  • Minimum of 3 years of outside sales experience.
  • Hands-on attitude and readiness to demonstrate tools.

Responsibilities

  • Manage customer accounts and maintain relationships.
  • Create daily schedules to optimize sales productivity.
  • Use Salesforce to track interactions and sales activities.

Skills

Outside Sales Experience
Time and Territory Management
Excellent Communication

Education

High School diploma or GED
Bachelor’s degree

Tools

Salesforce

Job description

What's the role?

Our account managers serve as the primary contact for our customers, embodying our purpose to improve construction by being their partner for productivity, safety, and sustainability. You will manage a portfolio of customer accounts, building a work schedule that suits both you and your customers. Your responsibilities include maintaining customer relationships, demonstrating our latest tools on-site, and providing high-level customer consultation.

Who is Hilti?

Hilti is committed to making construction better by being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-quality solutions to the global construction industry and beyond. Hilti is a place where people explore possibilities, leverage their potential, own their personal development, and build lasting careers.

What does the role involve?

  • Building relationships – meeting with customers on short notice or being present to seize business opportunities. Creating value through long-term, profitable relationships.
  • Time and Territory Management (TTM) – creating daily schedules, including presence on job sites and client offices, to optimize client potential and sales productivity by zone territory.
  • Be a Hilti Champion – possessing the technical knowledge to provide high-level customer consultations and representing the Hilti brand in the marketplace.
  • Tracking your progress – using Salesforce to record interactions and sales activities, as reporting is essential in this role.

What do we offer?

Along with a competitive base salary and uncapped bonus potential, we provide a comprehensive benefits package including:

  • Medical, Dental, and Vision coverage effective from the first day of the month following employment.
  • Team member-only coverage premiums paid by Hilti.
  • Basic Life, Accident, and Disability (AD&D) insurance paid by Hilti.
  • Business Travel Accident insurance paid by Hilti.
  • Basic Dependent Life Insurance paid by Hilti.
  • Optional Life, AD&D, and Critical Illness coverage for team members and dependents.
  • Short-term Disability paid by Hilti.
  • Registered pension plan with dollar-for-dollar matching up to 5%, with eligibility after 12 months of continuous service and immediate vesting.
  • Generous Paid Time Off and holidays, including two days for community service.
  • Paid parental leave, sabbaticals, and military leave.
  • Education reimbursement.
  • Up to five days per year of backup daycare.
  • Employee Assistance Program (EAP) and company-paid wellness screenings.
  • Opportunities for career growth, professional development, and international assignments in over 120 countries.

What you need is:

  • Participation in international travel to the United States for initial training. Visa requirements are your responsibility and must be secured before applying.
  • High School diploma or GED required; Bachelor’s degree preferred.
  • At least three years of outside sales experience, preferably with targets.
  • Hands-on attitude – demonstrating tools, using platforms like Salesforce, and collaborating across departments.
  • Valid driver’s license – a company car will be provided, and you must be ready to drive.
  • Excellent time and territory management skills.
  • Ability to walk on construction sites, climb scaffolding, and lift up to 65 pounds.
  • Flexible and adaptable work schedule.
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