Account Manager

Hilti Canada; City of Moncton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading construction solutions provider seeks an Account Manager in Moncton, NB. The role involves managing customer accounts, building relationships, and achieving sales targets. Candidates should have at least three years of outside sales experience, excellent time management skills, and the ability to work on construction sites. A competitive salary and extensive benefits are offered, including a robust pension plan and opportunities for growth.

Benefits

Medical/Dental/Vision insurance

Generous Paid Time Off

Paid parental leave

Employee Assistance Program

Qualifications

• At least three years of outside sales experience.
• Maintain a valid driver’s license.
• Ability to lift up to 65 pounds is required.

Responsibilities

• Manage customer accounts and schedule visits.
• Utilize Salesforce for tracking sales interactions.
• Build long-term relationships with customers.

Skills

Outside sales experience

Time management skills

Hands-on attitude

Bilingual in French & English

Education

High School diploma or GED

Bachelor’s degree

Tools

Salesforce

Job description

Overview

What\'s the role? Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

Who is Hilti?

Hilti is making construction better by fulfilling our customers\' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

• Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
• Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
• Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
• Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

Hilti North America has been consecutively recognized in Selling Power’s Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:

• Medical/Dental/Vision effective the first day of the month following employment
• Team member Only coverage premiums paid by Hilti
• Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
• Business Travel Accident paid by Hilti
• Basic Dependent Life Insurance paid by Hilti
• Option Life, AD&D, and Critical Illness for team member and dependents
• Short-term Disability paid by Hilti
• Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
• Generous Paid Time Off policy and holidays including two days to give back to your local community
• Paid parental leave, sabbaticals, military leave
• Up to five days per year of back-up daycare
• Employee Assistance Program (EAP), company-paid wellness screenings
• Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

What you need is

• At least three years of outside sales experience – preferably in an environment with set targets
• Hands-on attitude – you\'ll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
• Maintain a valid driver’s license – we\'ll provide you with a company car, be sure you’re ready to drive
• Excellent time and territory management skills
• Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
• Work a flexible and varied schedule
• Participate in international business travel, to the United States for initial training. Travel visa requirements are the applicant\'s responsibility to obtain and must be in hand before applying
• High School diploma or GED required; Bachelor’s degree preferred
• Bilingual in French & English is preferred but not required

Who should apply?

We are committed to caring for our people, with a history of retention above 90% for the last five years. We value development, with 80-90% of our roles filled internally. Most account managers come from a non-construction background. The Hilti culture emphasizes teamwork and helping one another.

This job is field-based and requires daily in-person interaction with customers, with your home serving as your office location.

Working Conditions: Combination of home office, meetings, driving a company vehicle to make sales calls at customer offices, and site visits. Occasional overnight travel may be required.

Adverse Working Conditions

• Walking on construction sites and uneven surfaces, possibly climbing scaffolding, ladders, and stairs in all seasons
• Construction sites may have loud noises; ear protection is strongly encouraged or required on some sites

Safety Equipment Required

• Hardhat, safety vest, safety glasses, gloves, steel-toe boots, and long pants; follow Hilti, OSHA, and contractor safety regulations

Physical Requirements

• Must be able to walk on construction projects, climb ladders and scaffolding, and lift and carry items as needed

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.