Account Manager

Publicisgroupe; Canada; Remote; CAD 50,000 - 90,000; Full time

Job summary

Join an innovative agency that thrives on creativity and collaboration! As an Account Manager, you will craft and execute impactful PR and influencer programs for renowned brands. This role offers a unique opportunity to lead strategic campaigns, build strong media relationships, and mentor junior team members in a supportive environment. Enjoy a culture that values employee engagement and creativity, along with competitive compensation and a range of perks. If you're passionate about making a difference and working with top talent, this is the perfect opportunity for you!

Benefits

Hybrid work environment

Parental leave top-up program

Regular social events

Cell phone & internet allowance

Professional development allowance

Mental wellness resources

No timesheets

Qualifications

• Strong client and account management skills with agency experience.
• Proficiency in PR and influencer program development and execution.

Responsibilities

• Lead PR and influencer communication deliverables to meet client objectives.
• Develop innovative campaign plans integrating PR and influencer strategies.

Skills

Client Management

Strategic Thinking

Creative Problem Solving

Media Relations

Writing and Editing

Project Management

Analytical Skills

Education

Bachelor's Degree in Communications or related field

Tools

Meltwater

Cision

CreatoriQ

Tagger

Job description

Company description

A three-time SABRE Canadian Agency of the Year winner (2015, 2016, 2019) North has achieved unprecedented success since launching in 2011. North disrupts the industry with its approach to PR, influencer and social, establishing itself as a Canadian agency leader.

Where other agencies begin to stagnate, North has found the sweet spot between boutique and large agency: this ‘twelve-year-old start-up’ is running on fresh momentum.

What’s the secret? While a slew of major new clients are tapping the team for their unique blend of expertise, many of North’s "OG" clients are expanding their work with the agency, fueling organic growth. We work with some of the most admired brands in Canada including Amex, Sobeys, Canada Goose and many others.

We're an agency all about taking risks, thinking big and with a true belief that good ideas can come from anywhere.

Overview

Our preferred Account Manager candidate will have experience crafting and executing both traditional PR and influencer programs. We’re looking for a passionate team player who is strategic, creative and an analytical thinker who can create cross-channel strategies for our clients. Our ideal candidate will be a curious, creative individual with a desire to learn and grow.

Responsibilities

1. Develop and support PR and influencer communication deliverables to meet client objectives, while acting as project lead under senior leaders on campaigns.
2. Strategic and creative thinker to support the development of innovative campaign plans and execution, often spanning PR, influencer; at times, with some social/digital integration.
3. Actively pitch media contacts (written and verbal outreach); strong relationships with media is required (across broad consumer, lifestyle and business beats; broadcast, digital, print, etc.).
4. Oversee fully integrated communications including PR and influencer campaigns for existing and new clients.
5. Build strong relationships with day-to-day client leads, developing trust and delivering excellence.
6. Ability to work confidently in integrated agency team (IAT) structures, coordinating with media, experiential, creative, etc. and other agency partners as required.
7. Strong writing, editing and proofreading skills are required; demonstrated ability to draft and edit materials including editorial pieces, media advisories, press releases, pitches, fact sheets, speeches, briefing books, influencer workbooks, messaging, content and copy, etc.
8. Curate and develop targeted, thoughtful influencer and media outreach lists, based on strong research, rationale and metrics and help guide junior teams in this process.
9. Build strategic influencer programs including partner selection, vetting, outreach, negotiation and contracts, creative briefing/reviews/edits, paid media integration and analytics/reporting, Have strong knowledge of the influencer marketing space, key players and industry changes leveraging our in-house platform (powered by CreatoriQ).
10. Client experience in Retail, CPG, or Consumer brands are considered an asset.
11. Effective at collaboratively managing up, providing timely updates to leaders on progress against goals.
12. Act as project manager, including building and tracking project budgets, timelines and deliverables.
13. Ability to work in a collaborative, innovative & fast-paced environment.
14. Ongoing tracking and knowledge of industry & brand best practices, current news and trending cultural moments, proactively sharing with agency and clients to inform strategies.
15. Contribute to a positive culture of collaboration and team development, acting as project manager, coach and mentor for junior team members.

Qualifications

Our successful candidate will possess some of the following attributes below. This is just a starting point – if you feel you don’t meet the suggested experience and/or skills, we still encourage you to apply!

1. Very strong in client and account management, agency experience is an asset.
2. Experience developing targeted consumer PR/influencer programs designed to meet and exceed client expectations and set KPIs.
3. Familiarity with various PR/influencer tools such as Meltwater, MRP, Cision, Tagger, DoveTail, CreatoriQ, etc.
4. Experience running influencer campaigns across key platforms including Meta, TikTok, YouTube, Linkedin, etc.
5. Detail-oriented, producing high quality error-free work and reviewing junior team deliverables to the same standards.
6. Established relationships with Canadian media and influencers, and deep understanding of the PR/influencer landscape locally.
7. Participating in some forecasting and managing project budgets; focus on supporting senior leaders in organic growth of existing client base.
8. Proficiency in insight gathering and analytics; ability to implement an effective reporting strategy on the metrics that matter to measure campaign performance and make suggestions on how to improve/optimize.
9. Strong writing, and trusted proofreader and editor with the ability to support junior team members in this area.
10. Event / experiential skills an asset.
11. Ongoing tracking and implementation of industry & brand best practices, and current events that could impact clients.
12. Understanding of social / digital strategy is an asset.
13. Strong project management experience, with the ability to coach, develop and oversee junior team members supporting campaigns.
14. Ability to foster strong relationships with Integrated Agency Team partners.

Additional information

Why North Strategic? Something we’re most proud of at North is our level of employee engagement. Our employees love coming to work, but also see relationships that extend beyond the work week. As a team we celebrate our company and employee milestones and encourage quality time together. We take pride in our entrepreneurial, creative and empowering culture, a result of our strong commitment to employee engagement.

We're offering:

1. Meaningful work where you can have a direct impact working on some of the biggest brands out there!
2. A culture of entrepreneurship, creativity, growth and collaboration.
3. Work with top talent at an award-winning agency on a serious growth trajectory.
4. A focused commitment to career development and personal success – let us help you.
5. Highly competitive compensation and benefits package including substantial time off policies and mental wellness resources (like really. It’s a big deal).
6. Oh, and did we mention the perks?! Hybrid work environment, parental leave top-up program, regular social events, cell phone & internet allowance, professional development and wellness allowance, and NO timesheets! Just to name a few… #workperks.
7. All staff meetings so you’re always in the know.

To apply for this position, click "I'm Interested" and easily submit your resume. Note that only those being considered for an interview will be contacted.

Thank you very much for your interest in working at North Strategic. We look forward to meeting you!

North Strategic is committed workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.