Account Executive – IT Sales

RJR Innovations; Ottawa; On-site; CAD 50,000 - 80,000; Full time

Job summary

A leading company is seeking an Account Executive to drive new license revenue and expand relationships with clients. The successful candidate will have strong interpersonal skills, a commitment to customer satisfaction, and the ability to navigate complex sales processes in both French and English. This position involves creating strategic account plans and working independently to achieve sales targets.

Qualifications

• Bilingual in French and English required.
• Good working knowledge of company products.
• Ability to adapt style to different situations.

Responsibilities

• Create territory and account plans to analyze spend patterns.
• Generate new license revenue and manage customer relationships.
• Prepare proposals and monitor competition in the market.

Skills

Analytical skills

Interpersonal skills

Self-motivation

Strategic thinking

Attention to detail

Education

Post-secondary education diploma/certificate

Job description

Account Executive in our Sales Department :

• Create territory and account plans to analyze and forecast spend patterns of assigned customers to evaluate the new license revenue needed to hit quota;
• Expand network of contacts within assigned accounts by engaging with senior leaders and executives;
• Generate new license revenue by understanding current business problems, demonstrating how RJR solutions positively impact the clientʼs business, and ensuring the customer understands RJRʼs value proposition;
• Increase spend rate / revenue per account;
• Occasional out-of-town travel with or without notice;
• Adjust sales presentation content based on studying customers’ historical sales or needs;
• Focus sales efforts on existing and potential customers;
• Submit orders referencing price lists and product literature;
• Keep management informed through activity and results reports, such as daily call reports, weekly work plans, three-month rolling sales forecasts, and territory analyses;
• Prepare and submit written proposals and quotations using standard rates and pricing parameters, with deviations requiring management approval;
• Monitor competition by gathering marketplace information on pricing, products, and marketing techniques;
• Recommend changes in products, services, and policies based on results and competitive developments;
• Resolve customer complaints by investigating problems, developing solutions, and preparing reports and recommendations for management;
• Train customer personnel and trade factors on product knowledge and selling skills through sales promotion and educational meetings;
• Maintain records on area and customer sales;
• Possess a good working knowledge of all company products and services;
• Fluent bilingualism in French and English is required;
• Hold a diploma/certificate in post-secondary education or equivalent experience;
• Adapt style to different situations and parties;
• Maintain a mature approach, focusing on areas and clients that yield the greatest return and value;
• Work independently and be highly self-motivated;
• Handle multiple tasks and large accounts with mental agility;
• Possess strong analytical, financial, conceptual, and strategic thinking skills;
• Exhibit a bias for action by eliminating obstacles to secure orders while understanding client drivers and politics;
• Articulate, understand, and deliver strategic product messages;
• Leverage internal processes while understanding their challenges and limitations;
• Understand the client's decision-making and procurement processes;
• Report reliable data by auditing data flow, developing checkpoints, and ensuring data credibility;
• Create and maintain sales reports on various timeframes;
• Issue statistical reports as needed;
• Forecast accurately to achieve corporate financial goals;
• Demonstrate excellent interpersonal and customer service skills to build positive relationships at all levels;
• Exhibit exceptional organizational skills and attention to detail.