Account Executive - Canada

Air New Zealand; Richmond; On-site; CAD 70,000 - 100,000; Full time

Job summary

Air New Zealand is seeking an Account Executive - Leisure & Specialty Channels in Canada East, ideally Toronto. The role focuses on growing a portfolio across leisure, corporate, and TMC accounts while building strong relationships with senior stakeholders and driving incremental revenue.

You will analyze performance data, represent the brand at meetings and events, and collaborate with internal teams to deliver commercial initiatives that achieve measurable outcomes.

Qualifications

• Bachelor's degree or equivalent required.
• 3–5 years' experience in sales planning, strategy, or account management.
• Experience managing Leisure, Corporate, and Travel Management Company accounts is highly desirable.
• Existing authorization to work in Canada is required.

Responsibilities

• Develop and grow a portfolio of leisure, corporate, and TMC accounts across Canada East.
• Build trusted relationships with senior decision-makers to increase engagement.
• Identify and secure new business opportunities to drive revenue and market share.
• Analyze performance using internal and external data to inform sales strategies.
• Represent Air New Zealand at meetings, events, and industry functions.
• Collaborate with internal teams to deliver commercial initiatives with measurable outcomes.
• Maintain a healthy pipeline and ensure excellent account management and customer experience.

Skills

Relationship building

Negotiation

Communication

Data analysis

Sales planning

Presentation skills

Industry knowledge

Networking

Education

Bachelor's degree

Tools

Microsoft CRM

Job description

Build lasting partnerships, grow new opportunities, and help connect Canada with Aotearoa and the world. As anAccount Executive-Leisure & Specialty Channels,you'llplay a key role in driving commercial success by strengthening customer relationships, growing market share, andrepresentingone of the world's most recognised and innovative airlines.

Witha strong reputationfor culture, service and innovation, Air New Zealand continues to capture the world's attention for its outstanding customer experience and forward-thinking approach. As part of our Sales team,you'llmanage a diverse portfolio of national and multinational accounts across the Canada East territory, working closely with travel management companies, leisure partners, and corporate customers.

The preferred location for this role isToronto, Ontario, however, candidates based in other Canadian cities will also be considered.

About the role

• Develop and grow a portfolio of leisure, corporate, and travel management company accounts across the Canada East territory.
• Build trusted relationships with keydecision-makersto increase customer engagement and strengthen long-term partnerships.
• Identifyand secure new business opportunities that drive incremental revenue and expand Air New Zealand's market share.
• Analyse commercial performance using internal and external data sources to develop sales strategies andidentifygrowth opportunities.
• Represent Air New Zealand at customer meetings, trade events, and industry functions, bringing our brand story to life.
• Collaborate with internal teams to deliver commercial initiatives that achieve measurable business outcomes.
• Maintain a healthy pipeline of opportunities while ensuring exceptional account management and customer experience.
• Ideally 3 to 5 years' experience in sales planning, sales strategy, commercial analysis, or account management.
• Experience managing Leisure, Corporate, and Travel Management Company accounts is highly desirable.
• Strong commercial acumen with the ability to interpret data from sources such as ARC/BSP, DDS, MIDT, Microsoft CRM, and other B2B and B2C data providers.
• Excellent relationship-building, negotiation, and influencing skills with the ability to engage senior stakeholders.
• Strong presentation and communication skills, with the confidence to tell the Air New Zealand story in a compelling way.
• Bachelor's degree or equivalent relevant experience.
• An established network within the Canadian travel industry is an advantage.
• To be considered for this opportunity, you must have existing authorisation to work in Canada.

What we can offer you:

We want our people to live their best lives and access great benefits that support their lives outside work.

• Generous staff travel benefits for you, and the opportunity to share travel privileges with friends and family.
• Ongoing learning and development opportunities that help you grow your career while making a meaningful impact.
• Access to a wide range of employee discounts across travel, hotels, retail, banking, health, and lifestyle providersand more!

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.

If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.

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