Account Executive

Stem Health; Toronto; On-site; CAD 80,000 - 140,000; Full time

Job summary

Stem Health is revolutionizing primary care with physician-led, membership-based services in a flagship Toronto clinic. We seek two sales professionals to build a brand-new go-to-market motion, prospect widely, and close memberships and Annual Health Assessments.

You will own your pipeline, sell to corporate and direct-to-consumer clients, and play a pivotal role in shaping how we scale. This in-person role offers leadership access and significant upside for performance.

Qualifications

• 3+ years of new-business sales across B2B, B2B2C, and/or D2C with a track record of personally creating and closing the deals.
• Able to credibly sell to senior executives, HR and Total Rewards leaders, and benefits professionals.
• Demonstrated ability to build pipeline from zero and close memberships and Health Assessments.
• Comfort with outbound prospecting via phone, email, LinkedIn, events, referrals.
• Excellent communication, discipline, and accountability.
• Experience in healthcare, employee benefits, or relationship-driven services is a plus.

Responsibilities

• Build pipeline from ground up across corporate, benefits-channel, and direct-to-consumer markets.
• Use phone, email, LinkedIn, networking, events, and referrals to generate conversations and open doors.
• Develop relationships with senior corporate leaders, HR and Total Rewards decision-makers, brokers, consultants, and advisors.
• Progress opportunities from first contact through to close, navigating HR, People & Culture, and Total Rewards.
• Close memberships and Annual Health Assessments with individual prospects.
• Maintain a healthy, well-qualified pipeline against your sales target.
• Share learnings to refine messaging, sales materials, and prospecting approaches.
• Develop partnerships with benefits brokers, consultants, and referral sources.

Skills

New-business sales

B2B/B2B2C/D2C sales

Outbound prospecting

Relationship building

Executive persuasion

Tools

CRM

LinkedIn

Job description

About Stem Health

Stem Health is reimagining the primary care experience for individuals who want a more thoughtful relationship with their health. Physician-led and membership-based, we combine medical excellence with the warmth of hospitality anchored in a beautifully designed flagship clinic at First Canadian Place, opening September 2026. Our care model is relationship-based, data-informed, and built on time, trust, and exceptional service. We are early in our growth journey and are looking for two exceptional sales professionals who want to help build the business with us.

The Role

We are looking for a hunter. This is not an account-management role and it is not a position where you will inherit a mature pipeline. Your job is to create opportunities, build relationships, and close new business across corporate, benefits-channel, and direct-to-consumer markets.

You will build your own pipeline and sell Stem Health through three routes to market: directly to corporate organizations, through benefits brokers and advisors, and directly to individual members. You should be comfortable picking up the phone, opening doors, asking for introductions, attending events, using LinkedIn and other prospecting tools, and finding creative ways to get in front of prospective clients.

You will have access to leadership and support from the broader Stem Health team but you will be accountable for building and converting your own pipeline.

What You'll Do

Build pipeline

• Proactively identify and prospect new clients developing opportunities from the ground up across corporate, benefits-channel, and direct-to-consumer markets.
• Use phone, email, LinkedIn, networking, events, referrals, and other channels to generate conversations and open doors.
• Build relationships with senior corporate leaders, HR and Total Rewards decision-makers, benefits brokers, consultants, and advisors who can introduce or distribute Stem Health to employer clients.
• Progress corporate opportunities from first contact through to close navigating HR, People and Culture, and Total Rewards functions with fluency and purpose.
• Be equally comfortable with high-touch D2C selling: following up with individual prospects and closing memberships and Annual Health Assessments one-on-one.
• Consistently maintain a healthy, well-qualified pipeline against your individual sales target.

Sell

• Understand prospective clients' needs and explain the value of Stem Health clearly, credibly, and compellingly.
• Sell Annual Health Assessments, memberships, and other Stem Health services to corporate organizations and directly to individual members.
• Manage opportunities from initial outreach through proposal, follow-up, and close.
• Convert corporate and broker relationships into actual enrolled and paying members not simply signed relationships or warm introductions.
• Ask for the business. Close.

Own your numbers

• Carry a clear individual sales quota and hold yourself accountable to it.
• Maintain accurate, current pipeline and activity data in the CRM at all times.
• Know your conversion rates and understand what activity level is required to hit your target and exceed it.
• Provide straightforward weekly reporting on pipeline, activity, wins, losses, and next steps without prompting.

Help build the sales engine

• Share what you are learning from prospects and the market what resonates, what stalls, what the real objections are.
• Help refine messaging, sales materials, and the prospecting approach based on what actually works.
• Develop channels and partnerships that can scale including relationships with benefits brokers, consultants, advisors, and other referral sources.
• Bring ideas rather than waiting for instructions.

What We're Looking For

• Have 3+ years of demonstrated new-business sales experience across B2B, B2B2C, and/or D2C environments with a track record of personally creating and closing the deals, not managing them once they arrived.
• Can credibly sell to senior executives, HR and Total Rewards leaders, and benefits professionals, while also being comfortable picking up the phone and closing an individual consumer sale in the same week.
• Have demonstrated you can build pipeline from zero not just manage inbound leads or inherited accounts.
• Are comfortable and confident with outbound prospecting phone, email, LinkedIn, events, referrals and do not wait for the pipeline to come to you.
• Are organized and disciplined about follow-up. Nothing falls through because you let it.
• Communicate exceptionally well in person, on the phone, and in writing.
• Are curious, resourceful, and highly accountable you find ways to move things forward rather than reasons why they are stuck.
• Enjoy working in an entrepreneurial environment where the sales model is still being built and your fingerprints will be on it.
• Want your compensation to increase materially when you outperform.

Experience selling healthcare, employee benefits, professional services, financial services, premium consumer services, or another relationship-driven category would be helpful. Existing relationships with benefits brokers, HR leaders, or corporate decision-makers are an advantage but not essential.

How We Think About Performance

• New pipeline created
• Qualified opportunities
• New clients acquired
• Revenue generated
• Individual quota attainment

Activity matters but results matter most.

Why Join Stem Health

• Join Stem Health at an unusually early stage you will not execute somebody else's established playbook. You will help build it.
• Direct access to leadership, real influence over how we go to market, and the ability to shape the commercial motion from the ground up.
• Sell something genuinely worth selling: time-rich, physician-led primary care for people who have rarely experienced what great healthcare actually feels like.
• Significant upside tied directly to what you close uncapped commission, material earnings growth when you outperform.
• A primarily in-person role, based in Toronto, with regular client meetings and activity in the market.