Account Executive

Let’s be #BrilliantTogether

Our Investor Economics team is hiring here at ISS Stoxx! Are you ready to take your account management skills to the next level? We seek a dynamic and driven individual to join our ISS team as an Account Executive. In this role, you will be crucial in providing strategic and tactical account and relationship management to our esteemed Canadian clients. As an Account Executive, you will be the key coordinator between internal and external stakeholders, ensuring our clients fully grasp our value narrative. Collaborating closely with our product groups, you will define strategic goals, identify revenue growth opportunities, and develop account retention strategies to foster long-term client relationships. Your exceptional communication skills will shine as you engage with clients through various channels.

We pride ourselves on efficiency, and as an Account Executive, you will have the opportunity to develop streamlined processes while serving as a valuable resource for the company. Your expertise in best practices for new business, growing and maintaining client relationships will be highly sought-after and will contribute to our overall success. In this role, you will be part of a team that manages the revenue success of our renowned Investor Economics solution. Investor Economics, an ISS Market Intelligence Company, is a respected industry leader, providing thought leadership, fact-based measurement, and analysis of Canada's retail financial services and wealth management industries. Through our thought leadership and research, we create benchmarks, identify emerging trends, and offer growth projections that financial services organizations widely utilize.

One of the most exciting aspects of this position is the opportunity to collaborate with C-suite and executive leaders in the Canadian financial services industry. You will work closely with the senior leadership teams at ISS Market Intelligence, reporting directly to them. Moreover, as Investor Economics partners with major players in the financial services sector, including the big-six banks, regional banks, credit unions, insurance companies, asset managers, and wealth managers, your work will significantly shape the industry landscape.

Join our team and be part of a dynamic environment that fosters innovation, collaboration, and success.

What you’ll do

• Cultivate and manage relationships with N.A.-based clients while continuously promoting the usage of Investor Economics and other MI products to ensure client retention and grow relationships.
• Driving complete enterprise sales process from identification to proposal to negotiation to close within assigned territory.
• Planning and prioritizing activity and sales pipeline to achieve goals with an emphasis on efficiency, productivity, and forecast accuracy.
• Partnering across executive contacts and sales management to develop and deliver tailored business cases demonstrating the value or ROI for our solutions to existing clients and prospects.
• Presenting solutions and services benefits through in-person visits at prospect offices, at industry conferences, and via web-based demonstrations when appropriate.
• Deepen and grow client relationships to identify and deliver cross-product solutions.
• Partner with executive leadership, business development, marketing, client success, and marketing to develop dynamic sales campaigns to promote existing and new products to N.A. markets.
• Liaise with client success and product specialist teams to identify and monitor potential client dissatisfaction and develop a client retention strategy.
• Work closely with the executive leadership team to monitor business performance, forecasting, and support business planning.

What we’re looking for

• Knowledge of the Canadian financial services landscape, with a specific understanding of retail products (mutual funds, ETFs) and distribution channels (direct-to-client, intermediated).
• Ability to prospect new business within the Canadian financial services industry.
• Strong client engagement skills and ability to communicate professionally and effectively with all levels within the client organization.
• Strong analytical, verbal, written communication and presentation skills required.
• Ability to work independently as well as within a collaborative team environment.
• 3-7 Years of experience with enterprise software new sales, account management, and customer service.
• The ability to work well under pressure shows creativity and welcomes complex challenges.
• Proven ability to adapt to changing priorities quickly and efficiently.
• Microsoft Suite power user (Team, Office, PowerPoint, Excel, and Outlook) as well as Salesforce.

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.