Account Executive

Innocean Worldwide Canada, Inc.; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading marketing agency in Toronto is seeking an Account Executive to manage client relationships and oversee project execution. The ideal candidate will have 2-3 years of marketing experience, a relevant degree, and strong project management skills. This role offers a hybrid work setup and generous benefits, emphasizing inclusivity and employee well-being.

Benefits

Flexible hybrid work setup

Generous time off

Comprehensive benefits plan

Coaching and mentorship

Qualifications

• 2-3 years of experience in a marketing agency or brand.
• Ability to thrive in a fast-paced environment.
• Experience in CRM and/or social media is a plus.

Responsibilities

• Build trust and nurture client relationships.
• Manage projects from ideation to execution.
• Collaborate with internal teams to ensure quality.

Skills

Project management

Strong time management

Customer service

Detail-oriented

Education

Bachelor's degree in Marketing or Communications

Tools

Keynote

PowerPoint

Excel

Word

Job description

We're on the lookout for an exceptional Account Executive to join our CRM team! If you're ready to level up and eager to be part of a leading global full-service agency that’s all about exploring further and doing insightful work, then you're exactly who we're looking for!

We want someone who's not just a team player but a true partner to our clients and our cross-functional agency crew. Your mission? To do groundbreaking work that turns heads and sets trends.

We’re looking for someone who excels in project management, ensuring campaigns are executed smoothly from concept to completion. As well as being highly organized, adept at juggling multiple timelines, and budgets while maintaining clear communication internally and with clients.

Sound like you? Read on!

The Role :

Sure, you love your job, but WHAT IF…

• you could focus and hone your skills on one client but still have the opportunity to help build out engaging customer journeys (not just email communication), partner with highly skilled team members who have collaboration at our core, think of the user experience first, and to craft unique and compelling stories?
• you could be part of a fast-growing, highly ambitious group who will take the necessary time to train and mentor you?
• you could work with a client that has the media-buying power to drive unique user engagements across all levels of their business?
• you could work with a global brand and still produce 95% original, Canadian-focused content?
• your team included in-house media capabilities, so you could truly work collaboratively as one team to drive some of the most innovative and impactful marketing in the automotive industry?

Stop asking WHAT IF. Be an explorer and start exploring a career with INNOCEAN Worldwide.

What your typical day will look like :

Client Management :

• Build trust and nurture relationships with the clients
• Be seen as a genuine partner eager to solve marketing challenges, flexible, kind, proactive, and possessing a sense of urgency
• Demonstrate the ability to identify what makes an inspiring creative brief and be able to help assist clients in developing agency briefs
• Follow-through and follow-up with clients are a must

Project Management :

• Assist and manage projects of varying sizes, from campaign ideation to execution, ensuring timelines and budgets are adhered to
• Build and maintain strong relationships with key stakeholders, including the studio, creative, media, and social teams
• Coordinate internal teams, including creative, media, and production, to deliver high-quality work
• Oversee the activation and execution of campaigns, including broadcast, digital, social, out-of-home, and print
• Develop estimates and manage project budgets to ensure proper forecasting and tracking
• Complete trafficking documents for digital and video assets
• Lead competitive pulls and reviews
• Open dockets for all initiatives

Strategic Planning :

• Assist senior leads in developing brand strategies that align with objectives and goals
• Identify market trends and competitive insights or opportunities for the brand
• Performance Tracking : Collaborate with our performance teams to monitor and report on the effectiveness of campaigns, providing actionable insights and recommendations for improvement

Communication :

• Ensure clear and consistent communication across all stakeholders
• Present internally and to clients confidently
• Clearly identify and summarize the next steps for all projects
• Lead team status meetings and write and send contact reports

What you bring :

• 2-3 years of experience with marketing agency, property, or brand.
• Bachelor's degree and / or diploma, preferably with a focus on marketing & communications
• Experience with project management and / or certification is not required, but considered an asset for this role
• Ability to thrive and multi-task in a fast-paced, exciting environment.
• Strong time and budget management skills.
• High level proficiency in Keynote, PowerPoint, Excel, Word and ability to master new computer software.

What makes you stand out :

• Passionate, resourceful and detail oriented.
• Exceptional customer service to clients.
• Meet client needs in a responsive, efficient, effective, and accurate manner.
• Experience in CRM and or Social is a plus.
• Willingness to learn, absorb and continually build your skillset

What you’ll love about working at INNOCEAN Canada :

• People-first and Inclusive of all – we’re proud to be recognized by ‘Great Places to Work’ - four years in a row and counting – overall, as well as for youth, inclusion, and as a Best Place to Work for Women.
• Flexible hybrid work set up, with an awesome space at King Street West for collaboration and team get-togethers.
• Generous time off plus an end of year winter break equals time well taken; our people also get extra days off when they reach key work milestones!
• Your Wellbeing is all-important. Our comprehensive plan covers insurance must-haves and nice to haves from full benefits coverage and flex spending account for additional $$$, to RRSP’s confidential individual counselling, and paid personal days for you to take care of you.
• Coaching and mentorship in your day-to-day to fuel your growth.

INNOCEAN Canada is an equal opportunity employer that is committed to diversity, inclusion, and teamwork. We encourage all qualified applicants to inquire below. Any disability-related needs will be accommodated throughout the recruitment process.