Account Executive

Inovestor; Montreal; On-site; CAD 45,000 - 75,000; Full time

Job summary

A leading fintech company located in Montreal is seeking an Account Executive to foster and maintain client relationships, ensuring customer satisfaction while enhancing their product knowledge. The role demands strong bilingual communication skills and prior sales or finance experience. Ideal candidates thrive in a fast-paced environment and are driven to increase client revenue.

Benefits

Three weeks paid time off

Medical, dental, life, and travel insurance

Qualifications

• 1-2 years of experience in sales or finance role.
• Bilingual (English and French) communication skills are essential.
• Entrepreneurial-minded with a focus on proactivity.

Responsibilities

• Develop and maintain relationships with investment advisers.
• Manage client accounts and ensure satisfaction with services.
• Communicate product enhancements and gather client feedback.

Skills

Customer service orientation

Communication skills

Time management

Problem-solving

Education

Bachelor’s Degree (Finance, Financial Planning or Accounting)

Tools

CRM software

Job description

Inovestor is a leading provider of information, insights, and solutions to optimize financial decision making. We are a fully integrated Fintech company that controls the value chain from issuers and exchanges to the investor. We are a dedicated and experienced team uniting our skills to generate value-added services for our clients.

Since pioneering the Canadian Fintech industry in 1999, more than 500 investment advisors, banks, insurance companies, media, and stock exchanges have been relying onInovestor’sexpertise. Our solutions cover a wide range of needs including analytics and insights, model portfolios, fundamentals, and market insights. Inovestor’s clients include registered investment advisors, family offices, wealth advisors, institutions, representing more than $200 billion in assets under management.

The Account Executive is responsible for developing and maintaining favorable relationships with new and existing clients to ensure that the organization is meeting their needs through its products and services. The Account Executive acts as the client advocate and works to resolve any issues or concerns to ensure customer satisfaction. Responsibilities include managing client accounts, reviewing and maintaining relationships with all accounts, and potentially selling new business to existing accounts. May be responsible for sustaining and renewing client contracts.

Responsibilities

• The role consists in developing and harvesting relationships with Investment Advisers. The Account Executive is responsible for customer acquisition and maintain a good relationship with customers.
• Develops and maintains favorable relationships with new clients in order to increase revenue;
• Ensures products and services consistently meet client needs;
• Needs to develop In-depth knowledge of Inovestor’s solution and have a good working knowledge of research and investing functions as it relates to a Registered Investment Advisory firm;
• Communicate recent and upcoming product enhancements to the client base;
• Schedule calls and plan client onsite visits to uncover client changes, pain points, up-sell opportunities and ensure full application utilization;
• Communicate and provide feedback to the development team on client requests or enhancements;
• Maintain/update CRM Database with all customer interaction i.e. phone calls, emails, cases, etc;
• Work and communicate in a professional manner with Inovestor clients and team members.

Qualification Requirements

• Bachelor’s Degree (Finance, Financial Planning or Accounting degree preferred). CSC, or CFP designations a plus;
• 1-2 years of experience working in sales and/or finance role;
• Entrepreneurial-minded and thrives in a fast-paced and goal-driven environment;
• Strong customer service or client-centric focus;
• Effective planning, time management and organizational skills;
  
• Outstanding communication (both oral and written) and collaboration skills and able to work with a diverse internal group, and drive client needs forward;
  
• Ability to express oneself perfectly and professionally (both orally and in writing) in English and French. We need a bilingual individual who can communicate effectively with our English-speaking customers across Canada.
• Experience with CRM software;
• Focus, Passion, Driven and Proactivity.
  

What makes Inovestor unique?

Inovestor values continuous learning, well-being of individuals. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. You will join an established sales team with efficient sales techniques.

In addition to the dynamic and professional environment at Inovestor, we strive to ensure that our employees have access to a competitive and valuable set of perks—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.

Highlights of our benefits include:

• Three weeks paid time off the first year;
• Medical, dental, life insurance and travel insurance.
  
  

If you fit this profile, please send your resume to
https://inovestor.bamboohr.com/jobsto apply.

As an employer, we promote equal opportunity and we are committed to promoting fair and equitable representation of women, Aboriginal people, persons with disabilities and visible minorities.