Account Director, Organic Social

Monks; Toronto; On-site; CAD 100,000 - 115,000; Full time

Job summary

Monks is seeking a strategic and client-focused Account Director for their Organic Social team in Toronto. You'll lead social media efforts for a major tech brand, crafting innovative campaigns, guiding creative strategies, and ensuring alignment with brand goals. Ideal candidates have over 8 years of experience in digital media with a demonstrated ability to analyze performance and drive client engagement.

Benefits

Equity and inclusion initiatives

Diverse work environment

Professional development opportunities

Qualifications

• 8+ years in digital and social media or integrated marketing with proven account management experience.
• Excellent relationship-building skills with a consultative approach.
• Strong ability to interpret data and communicate insights.

Responsibilities

• Lead the planning and execution of innovative social campaigns.
• Develop and foster client relationships, tailoring strategies for brand goals.
• Monitor campaign performance and optimize for maximum engagement.

Skills

Leadership

Client Partnership

Data Analysis

Strategic Planning

Innovation

Communication

Job description

Account Director, Organic Social • Toronto Canada

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers ).

About the Role

Monks is seeking a strategic and client-focused Account Director, Organic Social to lead an exciting social media account for a major global tech brand. In this role, you will craft and execute innovative social-first campaigns that leverage cutting-edge platform capabilities to maximize impact, engagement, and ROI.

You will serve as the key strategic partner, guiding the team to develop creative social strategies, lead seamless campaign execution, and foster strong client relationships—all while ensuring that solutions align with a leading technology brand’s ambitious goals and innovative spirit.

Responsibilities:

• Client Partnership: Act as the primary strategic point of contact, developing a deep understanding of the brand’s goals, audience, and positioning to craft tailored social media strategies.
• Strategy & Innovation: Develop forward-thinking social campaigns leveraging the latest platform tools and formats, ensuring maximum reach, engagement, and performance.
• Campaign Leadership: Oversee the planning, execution, and ongoing optimization of social media initiatives, ensuring they meet KPIs and are delivered on scope and schedule.
• Cross-Functional Collaboration: Work closely with creative, strategy, data, and production teams to deliver integrated campaigns that push creative boundaries and utilize the latest social tech and trends.
• Trend & Platform Expertise: Stay ahead of industry trends and emerging social formats, advising on new features and innovative tactics to maintain leadership in social marketing.
• Performance Analysis: Monitor and analyze campaign performance data, using insights to refine strategies and present results and recommendations to stakeholders.
• Business Growth & Upselling: Identify opportunities to expand scope, introduce new services, and deepen strategic partnership value.
• Thought Leadership: Position the agency as a leader in social storytelling, innovation, and platform mastery through industry insights and thought leadership.

About You

The essentials:

• Experience: 8+ years in digital and social media, (integrated marketing a plus), with a proven track record managing multi-faceted, large-scale accounts and clients
• Additionally, complex organic social-first production experience is required.
• Client-First & Strategic: Excellent relationship-building skills with a consultative approach to understanding needs and delivering tailored solutions.
• Innovative & Curious: Passionate about social media evolution, emerging formats, and storytelling that pushes creative boundaries.
• Leadership & Mentorship: Proven ability to lead and inspire multidisciplinary teams, nurturing creativity and excellence.
• Data & Analytical Skills: Strong ability to interpret data, derive insights, and communicate performance results clearly.
• Confident presenter with the ability to articulate complex strategies to executive stakeholders.
• Ability to discern client needs and clearly communicate a brief to the broader team.
• Resourceful & Detail-Oriented: Solution oriented and proactive in identifying potential mismatches or errors, with a curiosity to deeply understand brand positioning, product features, and social storytelling nuances.
• Fast Learner & Adaptable: Thrives in a dynamic environment, managing multiple priorities and last-minute changes with professionalism.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

What We Offer

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range$100,000—$115,000 CAD

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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Monks does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

At Monks, we are committed to protecting your personal information. As part of our recruitment process, we collect and process personal data to evaluate your application and communicate with you. To understand how we handle your information, including the types of data we collect, how we use it, and your rights, please read our Monks Candidate Privacy Notice . We encourage you to review this notice to ensure you are fully informed about how your data will be managed during your application process.

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