Account Director | Craft Public Relations

Bloom; Toronto; On-site; CAD 105,000 - 125,000; Full time

Benefits offered by this job

Unlimited vacation

Work from Anywhere (4 weeks)

Annual bonus

Health benefits + Lifestyle Spending

Curiosity Fund

Annual offsite retreat

Job summary

Craft Public Relations is hiring two Account Directors to join our team. Account Directors are hands-on leaders who set strategic direction, provide senior client counsel and stay closely involved in bringing the work to life.

You’ll work with senior leadership; one role reports to the Bloom Senior VP Ali Azzopardi and another to SVP Jordana Wolch, with a hybrid model and focus on building great client partnerships in Canada.

Qualifications

• Significant experience leading PR or integrated comms programs, ideally in an agency.
• Confident people leader who enjoys coaching others and helping them grow.
• High standards and a drive to raise the bar.
• Curious, empathetic, and collaborative with clients and colleagues.

Responsibilities

• Lead campaign ideation and strategic planning across client work.
• Oversee execution to ensure touchpoints align with strategy.
• Manage schedules, status reports, and budgets.
• Mentor team members and build client relationships.

Skills

PR leadership

Client counseling

Team leadership

Strategic planning

Job description

Bloom is a full-service workplace design consultancy representing Craft Public Relations on their search for two Account Directors to join their team.

Craft Is Hiring: Account Director

Hi, I’m Ali Azzopardi, a Senior Vice President here at Craft. Over my decade with the company, I’ve watched us scale from five people to a team of nearly 50 incredible humans. And now we’re growing again: we’re looking for two new Account Directors to join our team. Could this be you?

A bit about Craft: Lisa Pasquin founded our agency ten years ago with a clear goal - to create an inspiring environment where people do great things together. Today, we’re proud to partner with brands like Keurig Dr Pepper, Hershey, Nintendo of Canada and Tim Hortons. We love making award-winning work, but the best part of Craft is our culture. Case in point: earlier this year, PRovoke Media named Craft the Best Agency to Work For in North America.

Positioned between Senior Account Manager and Vice President, our Account Directors are hands‑on leaders who set the strategic direction, provide senior client counsel and stay closely involved in bringing the work to life.

You’ll work closely with senior leadership - one role will report into me, while the second will report into SVP Jordana Wolch.

The Opportunity

• Leading the development of campaign ideas and taking ownership of the strategic planning and ideation process
• Providing strong, hands‑on oversight over the execution of those ideas, ensuring that every touchpoint supports the identified strategy
• Keeping tabs on the details - time and money! - through the management of workback schedules, status reports and budget trackers
• Serving as a role model to teams and the broader agency, and motivating teams to deliver great work - even in the face of roadblocks and challenges
• Providing sharp, insightful client counsel and building deep and trusted client relationships
• Serving as the people manager for one or two team members, providing ongoing coaching, feedback and support for their growth

What You Bring to the Table

• You bring significant experience leading public relations or integrated communications programs, ideally in an agency environment
• You’re a confident people leader who enjoys coaching others and helping them grow
• You have high standards, and you’re always looking for ways to raise the bar
• You’re deeply curious - about your job, and about the world around you
• You act with empathy and care about supporting your teammates as both people and professionals
• You’re a passionate collaborator, on the lookout for ways to work together with your clients and your colleagues to bring amazing things to life

The Process

Interviewing at Craft Public Relations includes:

1. Phone screen with a Talent Advisor from Bloom
2. Virtual interview with Ali Azzopardi and Jordana Wolch (60 mins)
3. Complete a short, at-home Craft assignment designed to help us understand how you approach strategy, ideas and client counsel.
4. In-person interview* with Managing Director, Melissa Retty, and Skylar Gomes, Senior Account Manager (45 mins) followed by a final conversation with Lisa Pasquin, President (15 mins)
5. Reference checks
6. Offer

*This interview will take place at our office at 50 Carroll Street in Toronto’s east end

Like Bloom, Craft is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased,

Salary & Benefits

Account Director Salary Range: $105,000 - $125,000

Perks include

• Unlimited vacation
• Four-week “Work from Anywhere” policy
• Competitive annual bonus based on company performance
• Comprehensive health benefits, including a Lifestyle Spending Account
• Curiosity Fund (we’re a curious bunch at Craft, so we offer each team member up to $1,000 per year to spend on anything that they are curious about!)
• Annual offsite retreat

Location

• Craft offers a hybrid work-from-home and in-office model. All employees work from Craft’s office at 50 Carroll Street on Tuesdays and Wednesdays.
• This role may require occasional travel within Canada and to the US for meetings and events.

Inclusion at Craft

Craft PR is an equal opportunity employer. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We are committed to providing reasonable accommodations and will work with you to meet your needs.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email [e-mail].

We take a high level of care with every application and review each one thoughtfully and intentionally. We appreciate your patience throughout the process and will keep candidates informed as the search progresses.