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Account Director
Group SJR
Toronto
Hybrid
CAD 200,000 - 225,000
Full time
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Job summary
Group SJR, a leading content and communications consultancy, is seeking an Account Director in Toronto. The candidate will manage client relationships, lead integrated teams, and drive strategic content campaigns. The role requires extensive experience in PR, strong leadership, and a collaborative mindset. Join a passionate team dedicated to creative excellence.
Benefits
Qualifications
- Minimum of 8 years’ experience in an agency setting preferred.
- Strong understanding of the media and influencer landscape.
- Excellent verbal and presentation skills.
Responsibilities
- Lead daily account management and client service.
- Develop strategic plans leveraging deep knowledge of influencer programs.
- Manage and mentor internal teams, fostering collaboration.
Skills
Job description
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SJR is an award-winning content and communications consultancy, working with some of the world’s best and biggest brands. We believe in the power of transformative content, brought to life by our team of uncommon talents. We combine journalistic rigor, strategic communications sensibilities and creative intelligence to sharpen the conversation, decode complexity, build trust, and make good ideas explode. We hire passionate innovators to join us on our mission to create best-in-class brand storytelling.
Who Are We Looking For
We are seeking an Account Director who is a natural leader, both for clients and internal teams, to take charge of daily account management while delivering excellent client service and high-quality work. The right candidate will leverage their deep knowledge of influencer programs, social media and content to craft strategic plans with forward-thinking solutions. With solid business acumen, you will act as the key client relationship manager, demonstrating genuine passion for the clients’ industries, business, products, and growth opportunities. You will demonstrate excellence in anticipating needs, guiding your team to deliver work with clear impact, and creating a positive working culture.
What You’ll Do
- Work within a highly collaborative integrated team of creatives, strategists, editors and communicators, delivering content, influencer & social campaigns that earn attention
- Own workstreams and programs; build trust with client partners and internal teams
- Lead client meetings and guide the team toward the achievement of client objectives; think through facts, diagnose a situation, and find a solution to help a client’s business and team prosper
- Become an expert in the client’s field, speaking clearly to the competitive landscape, products, services, trends, and brand positions
- Present creative concepts and lead end-to-end quality control and flawless execution of campaigns
- Establish and grow strong relationships with internal teams, external agency partners, and global SJR offices
- Manage and mentor a great team, fostering a culture of creativity, collaboration, and results-driven execution
- Adhere to finance requirements, including submitting invoices and drafting service agreements, establish compliance with scopes of work, maintain revenue forecast, and budgeting
- Contribute to business development; identify and maximize opportunities for organic growth within existing clients and dive into a pitch when required
What You’ll Bring
- A minimum of 8 years’ experience; agency setting preferred
- Strong understanding of the evolving media and influencer landscape, with experience implementing programs across a variety of platforms and channels
- Significant experience in professional client relationship management and ability to approach business with confidence and awareness
- Demonstrated ability to mine insights that form the basis of creative strategies and content programs
- The ability to act quickly on your feet and an eagerness to think outside the box
- Strong growth mindset with a capacity for delivering above and beyond the client’s expectations and initial asks
- Excellent verbal, written and presentation skills to sell concepts and strategy to current and prospective clients
- Strong commercial acumen and leadership skills; with the ability to mentor and nurture your team
- Commitment to continuous improvement with a demonstrated drive to respond to feedback through an iterative review process
- Relentless curiosity with a positive and upbeat attitude
What We Offer
- Hybrid work environment
- SJR office is located in the WPP Toronto Campus at the Toronto's Waterfront Innovation Centre with state-of-the-art amenities
- Competitive salary and time off policies
- Flexible benefits package, Employee Assistance Program and Wellness Reimbursement
- A team of intellectually curious, empathetic, and collaborative people
SJR is dedicated to employment equity and welcomes diversity in the workplace. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.
- Seniority levelDirector
- Employment typeFull-time
- Job functionPublic Relations, Advertising, and Marketing
- IndustriesPublic Relations and Communications Services and Marketing Services
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