Account Director

CommScope; Toronto; On-site; CAD 195,000 - 325,000; Full time

Job summary

A leading telecom solutions provider is seeking an experienced Account Director in Toronto, Ontario. This role involves managing strategic accounts, driving revenue growth, and fostering relationships with key decision-makers in the Canadian telecommunications sector. Ideal candidates will have over 15 years of relevant experience and strong negotiation skills. The position offers a competitive salary and comprehensive benefits package.

Benefits

Comprehensive benefits package

401(k) plan

Paid holidays and vacation

Qualifications

• 15+ years of experience in telecommunications sales and account management.
• Proven success managing large, strategic accounts.
• Strong negotiation and closing skills.

Responsibilities

• Develop and execute multi-year account plans for Rogers Communications.
• Drive revenue growth across HFC and PON product portfolio.
• Build and maintain relationships with customer decision-makers.

Skills

Sales and account management

Negotiation skills

Communication and presentation

Technical understanding of HFC and PON

Education

Bachelor’s degree in Business or Engineering

MBA

Job description

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Account Director

Location:

Toronto, Ontario, Canada

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

How you’ll help us connect the world:

CommScope’s Access Networks Solutions is hiring for the Senior Director of Strategic Account Management who will serve as the senior executive relationship leader for Rogers Communications and other key accounts within the Canadian telecommunications sector. This individual will be responsible for driving revenue growth, expanding market share, and building long-term strategic partnerships focused on both hardware and software sales for end-to-end HFC (Hybrid Fiber-Coax) and PON (Passive Optical Network) solutions.

You will lead account strategy, oversee complex sales engagements, and coordinate cross-functional teams to deliver comprehensive solutions that align with customer objectives and evolving network architectures.

Key Responsibilities:

1. Strategic Account Leadership: Develop and execute multi-year account plans for Rogers Communications and other targeted Canadian telecom accounts, aligning solutions with customer roadmaps and industry trends.
2. Revenue Growth & Sales Execution: Drive hardware and software sales across the HFC and PON product portfolio, achieving or exceeding annual revenue targets.
3. Relationship Management: Build and maintain strong executive-level relationships with customer decision-makers, influencers, and technical stakeholders.
4. Solution Positioning: Collaborate with product management, engineering, and solution architecture teams to position the company’s offerings as the preferred choice for end-to-end network evolution.
5. Contract Negotiation: Lead high-value commercial negotiations, ensuring mutually beneficial agreements and protecting company margins.
6. Market & Competitive Intelligence: Monitor competitive activity, market trends, and technology shifts within the Canadian telecom landscape to inform strategy and product positioning.
7. Cross-Functional Coordination: Partner with internal sales, engineering, service, and support teams to ensure successful solution delivery, deployment, and lifecycle management.

Additional solutions include:

• Service Assurance platforms
• iCCAP (Integrated Converged Cable Access Platform)
• vCCAP (Virtual Converged Cable Access Platform)
• Optical Nodes
• Amplifiers

PON Solutions:

• Service Assurance platforms
• OLT (Optical Line Terminal) shelves
• R-OLTs (Remote Optical Line Terminals)

Required Qualifications:

• 15+ years of sales and account management experience in the telecommunications industry, with a focus on Tier 1 service providers.
• Proven success managing large, strategic accounts—experience with Rogers Communications or the Canadian telecom sector is strongly preferred.
• Deep technical and commercial understanding of HFC and PON architectures, products, and deployment strategies.
• Strong negotiation skills and a track record of closing high-value, multi-year agreements.
• Exceptional communication, presentation, and executive engagement skills.
• Bachelor’s degree in Business, Engineering, or a related field; MBA is preferred.
• Willingness to travel within Canada and internationally as required.

#LI-RB1

#LI-REMOTE

Our salary range considers various factors including benchmarking by independent third-party consultants, skill sets, experience, training, education, geography, and business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a proven performance record. The expected total compensation (base salary and commission) is CAD 195,000-325,000.

Candidates will receive a comprehensive benefits package including medical, dental, vision, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Starting employees are eligible for eleven paid holidays, two weeks of paid vacation (prorated), and other leave options.

What Happens After You Apply?
Learn how to prepare for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US

Why CommScope?

CommScope aims to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology enabling breakthroughs like 5G, IoT, and gigabit speeds worldwide. With expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and prepare for tomorrow.

Join us to grow your career with passionate, innovative, and caring people. Connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. For accommodations during the application or interview process, contact us at [e-mail]. More about our accommodation process and EEO policy can be found at https://jobs.commscope.com/eeo.

Learn more about our mission to connect the future and build what's next.