Account Coordinator – Temporary Contract

Stingray; Montreal (administrative region); Hybrid; CAD 52,000 - 65,000; Full time

Benefits offered by this job

Work from home Fridays

Office café

OPUS card subsidy

Share purchase plan

Dialogue healthcare

Fitness classes

Language classes

Summer hours

Social events

Job summary

Stingray, in Montreal, seeks an Account Coordinator for a maternity-leave replacement (~13 months). You will support the account management team with daily tasks and collaborate on longer-term projects.

The role combines client-facing duties with internal process improvements, requiring bilingual English/French skills, strong organization, and teamwork. Office offers hybrid work with occasional remote Fridays and access to Stingray perks and growth opportunities.

Qualifications

• Fluent in English and French, written and spoken.
• Strong organizational and time-management skills.
• Able to work autonomously but also as part of a team.
• Excellent attention to detail and accuracy.
• Proficient with Microsoft Office, especially Excel and PowerPoint.
• Solution-oriented with good problem-solving abilities.

Responsibilities

• Process orders and maintain client accounts.
• Create and send quotes and manage reporting.
• Support daily account management tasks and ongoing projects.
• Assist with events and occasional coordination tasks.
• Contribute to efficiency improvements and process documentation.

Skills

Bilingual English/French

Time management

Team oriented

Attention to detail

MS Office (Excel/PowerPoint)

Problem solving

Tools

Salesforce

JIRA

Smartsheet

Job description

At Stingray, creativity, collaboration, and cutting-edge technology are the pillars of our DNA. Are you ready to watch your career take off with a team of tech-savvy music lovers in a stimulating and fun work environment?

We are currently seeking Account Coordinator to join our Account Management team for a temporary contract (maternity leave replacement) of approximately 13 months. This position reports to the Account Management Team Lead.

As an Account Coordinator you will assist the account management team with their daily tasks as well as work on bigger long-term projects.

Stingray Business is a fast paced work environment requiring a candidate with an entrepreneurial spirit and good problem solving skills.

Your day-to-day

• Order processing
• Account Maintenance
• Managing construction reports
• Reporting
• Creating/sending quotes

Work With Clients On

• Outbound connectivity calls
• Email requests
• Smaller accounts
• Demo presentations of our CMS

Additional Responsibilities

• Processing Change of Ownerships
• Working on projects to improve process efficiency
• Expense Reports
• Assisting with occasional events

Your Skills And Qualifications

• Fluency in English & French, both oral and written.
• Organized with strong time management skills and ability to meet deadlines
• Able to work autonomously but also as a part of a team
• Strong attention to detail
• Microsoft Office (emphasis on Excel & Power Point)
• Solution oriented

Nice-to-haves

• Previous Customer Service Experience
• Experience with Salesforce, JIRA and/or Smartsheet

Life at Stingray

• A cool office in Montreal with the flexibility to work from home on Fridays
• Stingray café with breakfasts, lunches and snacks offered every day
• A subsidy for your OPUS card to make your commutes easier
• Shares purchase plan (with a contribution from Stingray)
• Full access to the Dialogue virtual healthcare platform (including an EAP)
• Free fitness classes offered weekly
• Access to private consultations on nutrition and wellness
• Free language classes, training and access to the latest AI technologies and platforms to boost your productivity and creativity
• Summer hours
• Milestones celebrated with our loyalty program
• 5@7 and vibrant social events
• And much more!

Stingray supports the principles of Employment Equity and is committed to ensuring our workforce is representative of the communities we serve and in which we operate. Women, Aboriginal peoples, persons with disabilities and visible minorities are encouraged to apply and to self-identify so we can work towards full representation of those groups within our company.

Not the job for you? Go to jobs.stingray.com to consult other available positions and learn more about Stingray, we’re always on the lookout for new talent.

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