Account Coordinator

Univar Solutions; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in chemical and ingredient distribution is seeking an Account Coordinator in Toronto. This role is vital in supporting sales, enhancing customer relationships, and collaborating with internal teams to ensure efficient operations. Candidates should have a degree in a related field and experience in sales or customer service, along with strong organizational and communication skills. Competitive salary, excellent benefits, and growth opportunities await the right candidate.

Benefits

Competitive Earnings Package

Generous retirement contributions

Comprehensive medical, dental, and eyecare benefits

Team events throughout the year

Training and education reimbursement

Qualifications

• Two years’ experience in sales or customer service.
• Ability to work independently and as part of a team.
• Proficiency in written and oral communication.

Responsibilities

• Support sales cycle and assist account managers.
• Maintain pricing and assist with customer inquiries.
• Work with internal teams to provide exceptional service.

Skills

Organizational skills

Communication

Customer-focused

Education

College diploma or University degree in chemistry or sales

Tools

Microsoft Office Suite

Job description

A place where people matter - Developing our people to develop our business!

We're delighted you're looking for career opportunities where you can continue to make a positive difference every day to keep our communities healthy, nourished, clean, and safe.

About the position:

Reporting to the Sales Manager, the Account Coordinator is responsible for supporting the sales cycle by providing continuous assistance to Account Managers. They will act as a liaison between customers and various departments within the organization to increase collaboration and improve efficiency.

What we offer:

• Competitive Earnings Package: base and performance incentive plan
• Generous retirement contributions
• Excellent benefits including medical, dental, eyecare, and more!
• A true team environment where every team member strives for common goals
• Enjoyable company events throughout the year: summer BBQs, golf tournaments, and more
• Training and education reimbursement programs
• …and more!

What you will do:

• Actively work with account managers to develop new business and create growth with Univar’s current customer base
• Be a secondary point of contact for the customers to ensure requests are reviewed efficiently
• Support the account managers with daily requests pertaining to sample requests, pricing, ROGAs, material setup, non-conformances, and other tasks
• Assist the account managers with the customers’ Annual Reviews
• Work with internal staff to ensure Univar delivers exceptional customer service
• Price maintenance & price letters
• Work with the Technical Services team to provide technical documentation to customers
• Liaise with Product Management to share information with customers as necessary
• Other duties as required

What you will require:

• College diploma or University degree in a related program (chemistry, sales) and two (2) years’ experience in sales or customer service
• Strong organizational skills and the ability to work independently, demonstrate initiative, and possess strong written and oral communication skills
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• A motivated, customer-focused team player with confidence in interacting with internal and external stakeholders
• Ability to work well under pressure, prioritize, and multitask, dealing with colleagues, customers, and suppliers

We take pride in our diverse workforce and commitment to inclusion. We are dedicated to building a culture that values the unique experiences, perspectives, and expertise of individuals, providing growth opportunities to empower our team and redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classes.

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