Account Coordinator

Lemieux Bédard; Sherbrooke; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading company as an account coordinator, where you will manage client relationships and coordinate marketing campaigns across various media. Your role supports the account management team and involves detailed project oversight, ensuring client satisfaction and timely delivery. Enjoy a flexible working environment, attractive benefits, and a vibrant team culture.

Benefits

Group insurance coverage with employer-paid premiums

Flexible 37.5-hour work week

Attractive vacation and work-life balance days

Summer schedule for Friday afternoons off

Possibility of working abroad for one month

Training program and professional development meetings

Year-round social activities and team-building events

Supportive and inclusive workplace culture

Qualifications

• Bachelor’s degree required with a focus in relevant fields.
• General interest in science is preferred.
• Intermediate to advanced English proficiency needed.

Responsibilities

• Maintain communication with clients and manage projects.
• Prepare materials and documents for project start-up and billing.
• Supervise content development and perform quality control.

Skills

MS Office Suite

Effective management of priorities

Attention to detail

Task organization

Education

Bachelor’s degree in marketing, business, communications, or commerce

Bachelor’s degree in science with a minor in marketing

Job description

Live the LB difference!

The account coordinator is responsible for maintaining regular communication with clients and coordinating the rollout of digital, print, TV, and radio campaigns for their assigned healthcare brands. They support the account manager, account supervisor, and account director in their duties and are responsible for coordinating internal production tasks and managing suppliers.

Skills

• Full command of MS Office Suite (Excel, Word, PowerPoint)
• Effective and methodical priority management
• Team player who is attentive to detail
• Able to organize multiple tasks and meet deadlines
  
  

Requirements

• Bachelor’s degree with a focus in marketing, business, communications, and/or commerce
  
  

or

Bachelor’s degree with a focus in science, with a minor, diploma, or certificate in marketing, business, communications, and/or commerce

• General interest in science
• Intermediate to advanced English: provide frequent written and verbal follow-ups to English-speaking clients and suppliers; hold conversations on a regular basis
  
  

Main responsibilities

Client management

• Send project files to parties involved at every step of production
• Promptly answer client questions and requests pertaining to project production
• Update clients on project status and expected delivery dates
• Create budget estimates and schedules and convey these to clients
• Maintain work-in-progress records
• Participate in and document discussions during client meetings and conference calls
  
  

Internal management

• Prepare materials required to start up a new project
• Prepare all documents related to billing a basic project
• Supervise content development and follow up on corrections
• Ensure quality control before delivery
• Monitor adherence to project timelines
• Provide clients and suppliers with final files, and close files
  
  

For the Lemieux-being of our employees

• Group insurance coverage (50% of premiums are employer paid) with free access to telemedicine
• Flexible 37.5-hour work week in a hybrid formula
• Attractive vacation time, welcome days, work-life balance days, and more
• Summer schedule to enjoy Friday afternoons off (4 months)
• Possibility of working abroad for a period of 1 month
• Training program and personalized professional happiness meetings
• Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
• A dynamic team of 100+ employees across Canada with offices in Sherbrooke and Montréal
• A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being