Account Coordinator

Lemieux Bédard; Sherbrooke; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Join a forward-thinking company as an Account Coordinator, where you will be the vital link between clients and production teams. This role offers the chance to manage exciting campaigns across various media, ensuring client satisfaction through effective communication and project management. You'll thrive in a dynamic environment that values work-life balance, offering flexible hours, generous vacation time, and a supportive team culture. Embrace the opportunity to grow professionally while enjoying unique employee benefits and participating in engaging team activities. If you are detail-oriented and passionate about client management, this position is perfect for you.

Benefits

Group insurance coverage

Flexible work week

Attractive vacation time

Summer schedule

Training program

Year-round activities

Qualifications

• Bachelor’s degree required with a focus in marketing or related fields.
• Interest in science and strong English communication skills are essential.

Responsibilities

• Coordinate client communications and manage project timelines effectively.
• Prepare project materials and ensure quality control before delivery.

Skills

MS Office Suite (Excel, Word, PowerPoint)

Effective and methodical priority management

Attention to detail

Organizational skills

Education

Bachelor’s degree in marketing, business, communications, or commerce

Bachelor’s degree in science with a minor in marketing or related fields

Job description

Live the LB difference!

The account coordinator is responsible for maintaining regular communication with clients and coordinating the rollout of digital, print, TV, and radio campaigns for their assigned healthcare brands. They support the account manager, account supervisor, and account director in their duties and are responsible for coordinating internal production tasks and managing suppliers.

Skills

• Full command of MS Office Suite (Excel, Word, PowerPoint)
• Effective and methodical priority management
• Team player who is attentive to detail
• Able to organize multiple tasks and meet deadlines

Requirements

• Bachelor’s degree with a focus in marketing, business, communications, and/or commerce

or

• Bachelor’s degree with a focus in science, with a minor, diploma, or certificate in marketing, business, communications, and/or commerce

• General interest in science
• Intermediate to advanced English: provide frequent written and verbal follow-ups to English-speaking clients and suppliers; hold conversations on a regular basis

Main responsibilities

Client management

• Send project files to parties involved at every step of production
• Promptly answer client questions and requests pertaining to project production
• Update clients on project status and expected delivery dates
• Create budget estimates and schedules and convey these to clients
• Maintain work-in-progress records
• Participate in and document discussions during client meetings and conference calls

Internal management

• Prepare materials required to start up a new project
• Prepare all documents related to billing a basic project
• Supervise content development and follow up on corrections
• Ensure quality control before delivery
• Monitor adherence to project timelines
• Provide clients and suppliers with final files, and close files

For the well-being of our employees

• Group insurance coverage (50% of premiums are employer paid) with free access to telemedicine
• Flexible 37.5-hour work week in a hybrid formula
• Attractive vacation time, welcome days, work-life balance days, and more
• Summer schedule to enjoy Friday afternoons off (4 months)
• Possibility of working abroad for a period of 1 month
• Training program and personalized professional happiness meetings
• Year-round activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
• A dynamic team of 100+ employees across Canada with offices in Sherbrooke and Montréal
• A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being