Account Coordinator

VERB Interactive; Halifax; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading digital marketing agency in Halifax is seeking an Account Coordinator to support Account Managers and Directors. The role focuses on client management, project organization, maintaining documentation, and staying updated on digital marketing trends. This position offers a collaborative work environment with enticing benefits including a generous vacation policy and travel credits.

Benefits

80% premium share option for Group Health Insurance

Healthy living account

Company matching RRSP program

Top up for Parental/Pregnancy leave

Remote and flexible work arrangements

Transit and fitness discounts

Recreational sports teams

Learning and development opportunities

Internal recognition programs

Qualifications

• 1-3 years of digital marketing experience.
• Must have an interest in digital media and technology.
• Ability to present to clients and manage projects.

Responsibilities

• Organize and maintain client documentation and status sheets.
• Assist in project management responsibilities using Jira.
• Maintain relationships with small-scale clients and manage their projects.

Skills

Time Management

Attention to Detail

Written Communication

Verbal Communication

Problem-Solving

Organizational Skills

Education

Post-secondary education in marketing, advertising, business, communications, or public relations

Tools

Jira

Job description

VERB is a digital marketing and technology agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced approach to work/life and have fun at the office– or wherever we happen to be working. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast

Sound good? Great, here’s who we’re looking for…

The Account Coordinator’s primary focus is to provide ongoing support to Account Managers, Account Directors, and Senior Leadership. They work within the Accounts team to align marketing and company initiatives, activities, and scheduling to ensure successful results are delivered to our clients.

What You Will Do

• Organize and maintain client folders to keep track of all client documentation
• Maintain client status sheets and ensure to stay on top of outstanding items and tickets within Jira
• Assist in Jira management and general project management responsibilities
• Capture internal and external meeting notes and circulate to appropriate stakeholders
• Proof deliverables against requirements, brand documentation, and client feedback and send to senior management for a final review
• Maintain relationships with small-scale clients, managing their projects and tasks while closely collaborating with other departments
• Review project budgets and timelines, ensuring to flag concerns for resourcing overages
• Stay on top of digital marketing trends and competitive research and share insights with other team members
• Have a working knowledge of client brand standards and assets
• Collaborate and support with the creation of presentations and proposals, as required
• Responsible to act as backup and cover projects when other team members are on vacation, as required

• 1-3 years of digital marketing experience
• Post-secondary education in marketing, advertising, business, communications, public relations, or equivalent experience
• Demonstrated ability to present to clients and internal management
• Must have an interest in digital media and technology and continuously demonstrates a willingness to learn
• Highly proactive and demonstrates initiative to find creative solutions to problems
• Excellent time management skills and proven ability to maintain professionalism and punctuality with internal and external stakeholders
• Strong attention to detail
• Excellent written and verbal communication
• Highly organized with the ability to function in a fast-paced business environment

Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you’re around.

In addition, we offer the following and are consistently looking for new ways to enhance the benefits we offer to our team:

• 80% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
• A healthy living account
• Company matching RRSP program
• Top up for Parental/Pregnancy leave
• Remote and flexible work arrangements
• Transit and fitness discounts
• Recreational sports teams
• Learning and development opportunities with a multitude of resources
• Internal recognition programs