Account Coordinator

Univar; Canada; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Univar is seeking an Account Coordinator to support the sales cycle and enhance collaboration between customers and various departments. The role focuses on providing essential assistance to Account Managers, ensuring exceptional service standards and effective communication. Candidates should hold a relevant diploma, possess strong organizational and communication skills, and be driven team players ready to make an impact in a vibrant work environment.

Benefits

Competitive Earnings Package

Generous retirement contributions

Excellent benefits including medical, dental, eyecare

Team environment with common goals

Company events throughout the year

Training and education reimbursement programs

Qualifications

• 2 years experience in sales or customer service is required.
• Strong organizational, written, and oral communication skills.
• Ability to work independently and under pressure.

Responsibilities

• Support sales cycle by assisting account managers and liaising with customers.
• Work with internal staff to deliver exceptional customer service.
• Assist account managers with requests pertaining to pricing and sample requests.

Skills

Organizational skills

Customer-focused

Written communication

Oral communication

Initiative

Multitasking

Education

College diploma or University degree in related program

Tools

Microsoft Office Suite

Job description

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Company Name: Univar Solutions Canada LTD

Requisition ID: 33418

A place where people matter - Developing our people to develop our business!

We're delighted you're looking for career opportunities where you can continue to make a positive difference every day to keep our communities healthy, nourished, clean and safe.

About the position:
Reporting to the Sales Manager, the Account Coordinator is responsible for supporting the sales cycle by providing continuous assistance to Account Managers. They will act as a liaison between customers and various departments within the organization to increase collaboration and improve efficiency.

What we offer:

• Competitive Earnings Package: base and performance incentive plan
• Generous retirement contributions
• Excellent benefits including medical, dental, eyecare and more!
• A true team environment where every team member strives for common goals
• Enjoyable company events throughout the year: summer BBQ’s, golf tournaments, and more
• Training and education reimbursement programs
• …and more!

What you will do:

• Actively work with account managers to develop new business and create growth with Univar’s current customer base
• Be a secondary point of contact for the customers to ensure requests are reviewed efficiently
• Support the account managers with daily requests pertaining to sample requests, pricing, ROGAs, material set up, non-conformances, and other
• Assist the account managers with the customers’ Annual Reviews
• Work with internal staff to ensure Univar delivers exceptional customer service
• Work with the Technical Services team to provide technical documentation to customers
• Liaise with Product Management to share information with customers as necessary
• Other duties as required

What you will require:

• College diploma or University degree in a related program (chemistry, sales) and two (2) years’ experience in sales or customer service is required
• Must have very strong organizational skills and the ability to work independently, demonstrates initiative and possess strong written and oral communication skills
• Must be proficient in Microsoft Office Suite (specifically Excel, Outlook, Word, and PowerPoint)
• He or she must be a motivated, customer-focused team player with a strong ability to interact confidently with internal and external stakeholders.
• Must work well under pressure and be able to prioritize and multitask the position involves dealing with colleagues, customers and suppliers

It takes people like you and a global network of more than 10,000 employees to build a company where the best people want to work.

As a valued Univar Solutions employee, you understand that we are more than a distribution company. From delivering vital ingredients for food and nutrition, to helping keep drinking water safe, our company is dedicated to improving quality of life with our customers, suppliers and partners as we serve the world's most essential industries.

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. #LI-Hybrid #LI-VL1