Accessibility Services Advisor - (00220.39)

Thompson Rivers University; Kamloops; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established educational institution is seeking an Accessibility Services Advisor to support students with disabilities. This role involves developing and coordinating accommodation plans, reviewing documentation, and collaborating with faculty and community representatives. The ideal candidate will possess a Bachelor’s degree in a relevant field and have extensive experience in disability services. Join a dynamic team dedicated to fostering inclusivity and ensuring that all students receive the support they need to succeed academically. This is a rewarding opportunity to make a significant impact in the lives of students and contribute to a diverse and inclusive campus environment.

Qualifications

• Bachelor’s degree in relevant discipline required.
• Four years’ experience in disability service provision needed.

Responsibilities

• Develops individual accommodation service plans for students.
• Coordinates services with faculty and community representatives.
• Conducts intake appointments and determines service needs.

Skills

Assessment and Critical Thinking

Interpersonal Skills

Communication Skills

Organizational Skills

Problem Solving

Education

Bachelor’s degree in Psychology

Bachelor’s degree in Social Work

Bachelor’s degree in Health Care

Bachelor’s degree in Education

Job description

Accessibility Services Advisor - (00220.39)

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Application Restrictions

Open to both Internal and external

Job Type

Support Staff (CUPE)

Posting In effect from

8/5/2025

Closing Application Date

23/5/2025

Closing date for internal CUPE applicants

23/5/2025

Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.

Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants.

Full/Part Time

Full Time

Support Type

Auxiliary (Over 4 Months)

Anticipated Start Date

9/6/2025

Position End Date (If Applicable)

8/6/2026

The Hours of work are subject to change depending upon departmental requirements

Schedule

The hours of work will be Monday to Friday, 7 hours a day, 8:00 am to 4:00 pm (subject to change depending upon departmental requirements)

Schedule Description

DUTIES

Develops individual accommodation service plans and coordinates and facilitates the delivery of support services to students with disabilities on campus and at a distance. Coordinates services with faculty, TRU staff and community representatives and refers when appropriate. Reviews medical and psycho-educational documentation to determine functional impacts and required accommodations, conducts intake appointments, determines need for a detailed service plan, participates in information sessions for individuals, groups, and families/caregivers and provides some direct services.

MAJOR DUTIES & RESPONSIBILITIES

• Develops, implements and coordinates individual accommodation service plans for face to face students and those studying at a distance, according to established policies, guidelines and best practices.
• Conducts initial student appointments.
• Reviews professional medical and psycho-educational documentation in order to determine functional impacts and appropriate accommodations.
• Consults and liaises with faculty and staff regarding accommodation needs of individual students.
• Maintains contact as needed with students receiving service (e.g. follow up, changes to documentation and/or accommodations, etc.).
• Consults with Accessibility Services team, and/or refers complex cases to Director, Student Access and Academic Supports as appropriate.
• Updates and maintains confidential student accommodation service records.
• Provides initial approval for and assistance to students with applications for Provincial and Federal disability grants, as well as applications to other agencies for service and technology supports; consults and liaises with StudentAid BC and Student Awards and Financial Aid.
• Provides information and participates in information sessions, presentations, and workshops to TRU faculty, staff and the community regarding the department’s services and specific accessibility topics.
• Refers students to other TRU services and/or community agencies as appropriate.
• Provides Accessibility Services information to prospective students and community organizations (e.g. schools) upon request.
• Occasionally assigns tasks to auxiliary and support staff.
• Assists with priority/high needs registration, campus orientation, test and exam accommodation as needed.

REPORTS TO
Director, Student Access and Academic Supports

QUALIFICATIONS

EDUCATION:

• A Bachelor’s degree in a relevant discipline including Psychology, Social Work, Health Care, or Education.

EXPERIENCE:

• Four years’ experience in disability service provision in an educational environment, including:
  • 1 year experience working as part of a case management team
  • 1 year experience creating or implementing academic accommodation plans

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

• Knowledge of human rights legislation, including the Human Rights Code (BC) and Canadian Charter of Rights and Freedoms, disability related issues and resources, statutory obligations, and confidentiality and privacy guidelines
• Excellent assessment and critical thinking skills
• Excellent interpersonal skills
• Excellent communication skills both verbal and written
• Excellent organizational skills and attention to detail
• Excellent problem solving skills and creative solution finding
• Ability to deal with challenging or difficult personalities
• Ability to work cooperatively as part of a team as well as independently

WORKING CONDITIONS

• Sitting at a desk or computer for extended periods of time
• Some off campus travel may be required
• General office conditions
  

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

Pay Band

$34.52 - $38.35 ( CUPE Grade 10 (90% - 100%) )

Salary rate

Please Note: This position may be subject to a 90% salary for the first 560 hours of employment.

Location

# of Hires Needed

1

Organizational Unit

Thompson Rivers University -> Student Services -> Student Access and Academic Supports

Diversity and Inclusion Commitment:

Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit ourCareers website . External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.