Access DevRel Developer

Job Requisition ID #

25WD87681

Position Overview

As a "Partner and Platform Success Engineer – Developer Relations" at Autodesk, you will have the unique opportunity to shape and grow our developer community, making a meaningful impact on the success of our platform and the satisfaction of our customers. Join a collaborative and innovative team that values diversity, creativity, and continuous learning. Together, we will build a dynamic and engaged developer community, driving the adoption of our technologies and contributing to the growth and success of Autodesk.

The Identity and Licensing (IDL) Org at Autodesk is responsible for the critical infrastructure that enables our products to run seamlessly. We are seeking a passionate and dynamic "Partner and Platform Success Engineer – Developer Relations" to join our team. In this role, you will play a pivotal role in ensuring the success of our partners and platform through effective communication, support, and integration strategies.

Responsibilities

• Support and facilitate the adoption of the Identity and Licensing (IDL) ecosystem and its REST APIs for various teams and customers
• Develop a strong understanding of platform technologies to engage in technical discussions and offer valuable insights
• Partner with senior engineers to analyze complex integration issues and provide systematic solutions
• Build and maintain relationships with developers and partners to ensure their needs are met and feedback is heard
• Provide support and guidance to help them effectively integrate and use our platform
• As the liaison between the developer community, partners, and internal teams, communicate feedback and requirements to drive platform improvements
• Ensure integrators have comprehensive documentation, guides, and code samples
• Collaborate with technical teams to prioritize creating needed documentation, ensuring high-quality integrations and addressing common developer challenges
• Develop and maintain web portals, tools, and SDKs for consumers and internal teams. Implement integration strategies through documentation, collaboration, and engagement
• Create tools and automation to debug issues and provide timely resolutions for developer queries
• Provide clear patterns and use cases to guide successful integrations
• Moderate and contribute to community platforms (e.g., Slack channels, Stack Overflow etc.) to encourage discussions and collaboration among internal or external developers
• Collaborate with product and engineering teams to convey community feedback, advocate for features, and identify insights
• Help internal teams understand developer challenges and requirements to enhance platform features and usability
• Manage integration exceptions by organizing, tracking, and escalating as needed

Minimum Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Basic understanding of computer programming principles and fair knowledge of at least one mainstream programming language such as C#, Go, Java, Python, or JavaScript
• Familiarity with web services and REST APIs, and exposure with cloud/web application development
• Interest in developer relations, community management, or related roles
• Good written and verbal communication skills for clear and effective interaction
• Enthusiasm for building relationships with developers and participating in technical discussions
• Willingness to contribute to and support a vibrant developer community

Preferred Qualifications

• Interest in creating promotional content, such as videos, to showcase tools and resources
• Ability to share knowledge and demonstrate the value of our solutions. Willingness to learn how to present content effectively to various audiences
• Basic understanding or interest in community analytics and metrics to measure the success of community initiatives and identify areas for improvement