Access and Privacy Coordinator

Region of Peel; Brampton; Hybrid; CAD 76,000 - 85,000; Full time

Benefits offered by this job

Top-Notch Benefits

OMERS Pension Plan

Vacation Time 3 weeks

Personal Days and floating holidays

Flexible hours

Performance reviews

Inclusive culture

Tuition reimbursement

Job summary

Region of Peel is seeking an Access and Privacy Coordinator to support the Privacy and Access to Information Program within Corporate Services, Clerks. Hybrid work arrangement with on-site requirements and a competitive hiring range.

You will collaborate with internal departments on access requests, interpret legislation, and provide guidance on privacy practices, including MFIPPA and PHIPA, while ensuring timely, transparent responses and strong customer service.

Qualifications

• Post-secondary degree or diploma in public administration, law, or political science.
• Minimum two years municipal government experience, preferably in the Clerk's division.
• Ability to interpret Municipal, Provincial and Federal legislation and regulations.
• Familiarity with MFIPPA and PHIPA.

Responsibilities

• Collaborate with internal departments to identify and transfer responsive documents for access requests.
• Consult with requesters to clarify access requests and ensure timely responses.
• Manage complex requests by negotiating scope and streamlining processes.
• Draft, revise, and manage decision letters on access requests while applying relevant legislation and exemptions.
• Advise on the protection, collection, and disclosure of personal information, including personal health information.
• Help ensure MFIPPA compliance, assist in preparing annual reports, and manage Personal Information Banks (PIBs).
• Assist in the development of training programs to promote privacy and information management awareness.
• Contribute to regional committees and task forces, offering expertise on access and privacy matters.
• Provide essential divisional back-up support as needed.

Skills

Interpersonal skills

Customer service

Conflict management

Organizational skills

Verbal communication

Written communication

Diversity and inclusion

Education

Post-secondary degree/diploma in public administration/law/political science

Job description

Job Description

Access and Privacy Coordinator

Corporate Services, Clerks

Status: (1) Contract Full Time position - up to 13 months

Hiring Range: $75,696- $85,159 plus comprehensive benefits

Work Mode: Hybrid *see below for more details about this work mode

Hours of Work: 35 hours per week

Are you passionate about privacy, information management, and making a meaningful impact? We’re seeking a detail-oriented and proactive individual to join the Clerk’s Division in supporting the Region of Peel's Privacy and Access to Information Program. As a key member of our team, you'll play a pivotal role in ensuring transparency, compliance, and the protection of personal information across the region.

What You'll Do:

• Collaborate & Coordinate: Work closely with internal departments to identify and transfer responsive documents for access requests.
• Consult & Clarify: Engage with requesters to clarify access requests and ensure accurate, timely responses.
• Manage Complex Requests: Identify and negotiate the scope of voluminous requests, streamlining processes for efficiency.
• Decision-Making & Documentation: Draft, revise, and manage decision letters on access requests while applying relevant legislation and exemptions.
• Advise & Guide: Provide expert advice on the protection, collection, and disclosure of personal information, including personal health information.
• Compliance & Reporting: Help ensure compliance with MFIPPA, assist in preparing annual reports, and manage Personal Information Banks (PIBs).
• Training & Awareness: Assist in the development of training programs to promote privacy and information management awareness.
• Committee Involvement: Contribute to regional committees and task forces, offering your expertise on access and privacy matters.
• Support & Back-Up: Provide essential divisional back-up support as needed.

What the role requires:

• Successful completion of a post-secondary degree or diploma required, preferably in the area of public administration, law or political science, or equivalent experience in a related field
• Minimum two (2) years municipal government experience, preferably in the Clerk's division, or an equivalent combination of education and experience may be considered
• Proven ability to interpret applicable Municipal, Provincial and Federal legislation and regulations and familiarity with Corporate Policy development
• Demonstrated knowledge of the Municipal Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act

Skills/Abilities:

• Excellent interpersonal and customer services skills
• Strong conflict management and negotiation skills
• Exceptional organizational and detail-oriented skills, including the ability to prioritize work
• Excellent verbal and written communication skills
• Ability to communicate successfully with a broad range of internal and external clients
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Join us—be bold, think big, and help shape a better tomorrow.

Perks That Make Work Fun (and Your Life Easier)!

At Peel Region, we believe in taking care of you. Here's what you'll enjoy when you join our team:

• Top-Notch Benefits: Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) — starting on your very first day!
• OMERS Pension Plan: Voluntary enrolment to help secure your future with peace of mind.
• Vacation Time That Grows: Start with 3 weeks of vacation per year— because work-life balance is important!
• Personal Days Just for You: Enjoy 3 paid personal days and floating holidays to recharge whenever you need.
• Wellness First: Flexible hours to fit your lifestyle and prioritize your health and well-being.
• Performance Pays Off: Annual performance reviews with merit increases — your hard work is recognized and rewarded!
• Supportive, Respectful Culture: Work in an environment where leadership truly cares and inclusivity is celebrated.
• Learning & Growth: Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level.

We’ve got you covered — because we know happy, healthy people do their best work!

Work Mode & Job Location: In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected along with occasional travel to attend site inspections or meetings at Regional facilities or as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

Peel Region offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Ourrecruitmentprocesswillbecompletedwith video conference technology.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please [e-mail]

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.