Access & Affordability Manager, BioAdvance - J&J Innovative Medicine

7710-Janssen-Ortho Inc. (formerly Ortho-McNe Legal Entity; Toronto; On-site; CAD 118,000 - 168,000; Full time

Job summary

Johnson & Johnson in Toronto, Canada seeks a Market Access professional to lead sophisticated reimbursement support for complex issues. You will coach BioAdvance colleagues, update materials, and oversee compassionate use and co-pay programs across immunology and oncology portfolios.

The role requires knowledge of Canadian public and private payor systems, strong leadership, and collaboration with the Janssen Access team. Office-based position with some travel.

Qualifications

• Undergraduate in Science, Business or related field required; MBA is an asset.
• Minimum 5–8 years in patient support roles with reimbursement leadership.
• 3–5 years people management; strong analytical and negotiation skills.

Responsibilities

• Lead complex reimbursement issues and mentor BioAdvance staff.
• Drive standardization across Reimbursement Centre and field teams.
• Manage compassionate use and financial assistance programs.
• Provide leadership to a team of analysts and BACs.

Skills

Account Management

AI Judgement Integration

Coaching

Cross-Functional Collaboration

Pricing Strategies

Market Access Reimbursement

Education

Undergraduate in Science, Business or related field

MBA an asset

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Market Access

Job Sub Function

Reimbursement

Job Category

Professional

Locations

Toronto, Ontario, Canada

Job Summary

The position is responsible for providing sophisticated support for complex reimbursement issues that are escalated by the BioAdvance Coordinators and/or BioAdvance Regional Managers. The position acts as a coach and mentor for BioAdvance colleagues regarding the evolving reimbursement landscape and industry trends. Develops and updates reimbursement support materials/tools as needed to ensure standardized and efficient approaches to reimbursement. The role has oversight and management of the BioAdvance compassionate use and financial assistance (co-pay) programs. The role is very dynamic requiring agility and sound knowledge of both the Public and Private payor systems in Canada, and supports a diverse portfolio of products.

Key Responsibilities

Lead all aspects of the provision of sophisticated support for advanced complex reimbursement issues, including research regarding eligibility, coverage and payer criteria. People leadership of the Sr. Access & Affordability Associate focusing on employee engagement and talent development where you will provide strong team direction to the direct report and oversee a team of 10 contracted Reimbursement Analysts Vendors to ensure delivery of contracted services. Partner with the appropriate payer and the Janssen Access team (as appropriate) to actively resolve complex reimbursement issues Drive efficient standardization across the Reimbursement Centre of Excellence and the BioAdvance field team, through best practice sharing, development of S.O.P.s, templates, process maps, and metric maintenance. Partner with the Manager, BioAdvance Professional Development to ensure BioAdvance Regional Managers and BACs are knowledgeable with new standards, SOPs, renewals, etc. Act as a coach and mentor for the BACs and BioAdvance Regional Managers regarding the evolving reimbursement landscape. Share best in class methodologies to ensure standardized and efficient approaches to problem resolution. Manage the BioAdvance compassionate use and financial assistance programs for Immunology and Oncology portfolios, enabling strong reporting and tracking of activities to measure and monitor utilization of the programs. Seek out opportunities to improve processes and drive efficiencies in these programs enabling compliant turnaround of such requests and expeditious patient care. Track overall reimbursement metrics to facilitate effective collaboration and partnering with Access to signal and where required, resolution, to: Define and escape identified trends eg. Tiering, appeal denials, etc. Share discrepancies in application of reimbursement by the related jurisdictions Utilization of compassionate and financial assistance programs and changes thereto Providing strong leadership and direction to a team of 4 Reimbursement Analysts, with a focus on employee engagement and talent development.

Qualifications

• Undergraduate in Science, Business or related field required, MBA an asset
• Minimum of 5-8 years experience in patient support roles, leading and securing reimbursement for pharmaceutical products (biologic and Oncology preferred). eg. Insurance company, pharmacy, healthcare related experience) or related financial, operational functions.
• Minimum 3-5 years people management experience
• Problem solving expertise – insight driven with a focus on innovative solutions
• Strong organizational and project management skills
• Deep analytical skills combined with the ability to see the “big picture”
• Demonstrated customer focus and the ability to develop mutually beneficial relationships
• Proven track record to lead and work collaboratively both internally and externally
• Excellent communication skills, both oral and written
• Strong capabilities in negotiating & influencing without authority
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time
• Experience building team AI literacy and confidence, reinforcing trusted and responsible AI use and sound judgment
• Other: Bilingual in English/French would be an asset
• Some national travel will be required (5%)
• Office based position
• Computer work

Skills

• Account Management
• AI Judgement Integration
• Coaching
• Competitive Landscape
• Compliance Management
• Consulting
• Cross-Functional Collaboration
• Escalation Management
• Fact-Based Decision Making
• Finance and Accounting Platforms
• Financial Reports
• Market Access Reimbursement
• Market Opportunity Assessment
• Performance Measurement
• Pricing Strategies
• Process Improvements
• Strategic Thinking
• Technical Credibility

Pay

The anticipated base pay range for this position is : 117,900.00 CAD - 167,900.00 CAD

Additional Description for Pay Transparency

The Company uses AI in its assessment of applicants. This job posting is for an existing position.

Live Engagement

Thank you for your interest in J&J. As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. If you require any accommodation at any point in the recruitment process, please let us know and we will work with you in an effort to ensure that you are able to fully participate in the process.

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