Academy Administrator

Summary Description: NextWave Academy is seeking an Academy Administrator to help us forward our mission of providing high-quality safety and occupational training. The ideal candidate is bilingual English-Spanish and has a background in office administration and who excels at customer service. The position requires computer skills (Microsoft Office / Google Workspace), administrative skills, and the ability to multitask. This is an in-office role located in New York City.

Responsibilities:

1. Assist with processing and maintaining Academy course records and student records.
2. Answer, route, and assist with incoming phone calls.
3. Attend to shared office inboxes and respond to emails.
4. Welcome and help clients who come to the office.
5. Perform office tasks, including data entry, printing materials, and mailing documents.
6. Be generally knowledgeable about office processes and policies.

Ideal Candidate Qualities:

1. English-Spanish language proficiency.
2. Proficiency in Microsoft Office Suite / Google Work Suite.
3. Strong written and verbal communication skills.
4. Attention to detail.
5. Excellent organizational skills.
6. Ability to schedule, facilitate, and problem solve.
7. Strong customer service skills.
8. Courteous and confident demeanor.

A Plus:

1. Experience in the fields of occupational health and safety, construction, or the skilled trades.
2. Experience working with NYC or other governmental departments, agencies, or services.

Job Type: Full-time, in office role

Experience: Required
Languages: English – Advanced. Spanish – Advanced
Employment: Full-time
Schedule: Monday-Friday 9:00 am - 5:00 pm
Salary: $35,000 – $45,000 yearly
Starting time: Immediate start!

About NextWave Safety Solutions, Inc.:
NextWave Safety Solutions, Inc. is a solutions company offering full-service risk management to the construction, skilled trade, general, and heavy industries. We combine 3rd-party safety oversight and accredited safety training.