Academic Services Coordinator

Discovery Community College; Campbell River; On-site; CAD 50,000 - 55,000; Full time

Job summary

Discovery Community College in Campbell River, BC is seeking an Academic Services Coordinator to support new and prospective students through orientation, digital literacy, and employability training. This onsite role joins the student success team and aims to create a welcoming learning environment.

The ideal candidate will facilitate sessions, administer assessments, help students navigate Microsoft 365, and collaborate with Admissions, Student Services, and Campus teams.

Qualifications

• Degree, Diploma or Certificate in Adult Education or a related field.
• Experience facilitating workshops, training sessions, or classroom instruction.
• Strong digital literacy and computer skills are a must.
• Advanced proficiency with Microsoft 365 applications is a must.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work with diverse learners and support students from varied backgrounds.
• Strong organizational and time-management skills.
• Customer service, coaching, mentoring, or teaching experience is an asset.

Responsibilities

• Facilitate student orientations and onboarding sessions.
• Deliver digital literacy workshops and technology training.
• Administer and support Accuplacer testing and related assessments.
• Facilitate employability and career readiness workshops.
• Support students with navigating Microsoft 365 and online learning tools.
• Encourage student engagement, participation, and successful program completion.
• Provide a welcoming and supportive learning environment.
• Maintain accurate records, attendance, and reporting requirements.
• Collaborate with Admissions, Student Services, Education, and Campus teams.
• Assist with special projects and student success initiatives as assigned.

Skills

Workshop facilitation

Digital literacy

Microsoft 365

Communication skills

Interpersonal skills

Diverse learners

Organizational skills

Customer service/coaching

Education

Adult education degree/diploma

Tools

Accuplacer

Microsoft 365

Job description

Discovery Community College

Make a Difference from Day One!

Discovery Community College (DCC) is seeking enthusiastic, tech-savvy, and student-focused professionals to join our Academic Services Coordinator team based Onsite in Campbell River, BC. This role plays a critical part in helping students successfully begin their educational journey.

If you enjoy teaching, coaching, mentoring, and helping others build confidence with technology and career readiness, we would love to hear from you!

Position Summary

The Academic Services Coordinator serves as a key member of the student success team, supporting new and prospective students through orientation, digital literacy development, academic readiness activities, and employability skills training. This position combines elements of instruction, student services, and learner support.

Key Responsibilities

• Facilitate student orientations and onboarding sessions.
• Deliver digital literacy workshops and technology training.
• Administer and support Accuplacer testing and related assessments.
• Facilitate employability and career readiness workshops.
• Support students with navigating Microsoft 365 and online learning tools.
• Encourage student engagement, participation, and successful program completion.
• Provide a welcoming and supportive learning environment.
• Maintain accurate records, attendance, and reporting requirements.
• Collaborate with Admissions, Student Services, Education, and Campus teams.
• Assist with special projects and student success initiatives as assigned.

Qualifications

• Degree, Diploma or Certificate in Adult Educationor a related field.
• Experience facilitating workshops, training sessions, or classroom instruction.
• Strong digital literacy and computer skills is a must.
• Advanced proficiency with Microsoft 365 applications is a must
• Excellent communication, presentation, and interpersonal skills.
• Ability to work with diverse learners and support students from varied backgrounds.
• Strong organizational and time-management skills.
• Customer service, coaching, mentoring, or teaching experience is considered an asset.

Ideal Candidate

You are:

• Energetic and engaging.
• Comfortable speaking to groups.
• Passionate about student success.
• Patient and supportive when helping learners develop confidence.
• Adaptable and able to work in a fast-paced educational environment.
• A strong advocate for lifelong learning.

Compensation

Salary Range: $50,000 - $55,000 CAD annual

Work Schedule

This is a full-time position

Successful candidates must be available to work a flexible schedule, including:

• Days
• Evenings
• Weekends

Schedules will be planned in advance to support work-life balance while meeting operational needs

Future opportunities may become available in additional communities.

Why Join DCC?

• Make a meaningful impact on student success.
• Work with a collaborative and supportive team.
• Opportunities for growth and professional development.
• Be part of an organization committed to changing lives through education.