Academic Quality Assurance Coordinator

Mount Royal University Career Services; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A prominent university located in Calgary seeks an Academic Quality Assurance Coordinator to support and oversee academic program reviews and new program development. The role requires a strong organizational ability and collaboration with various stakeholders to enhance academic standards, contribute to institutional decision-making, and ensure compliance with provincial guidelines and policies.

Benefits

Paid training

Paid vacation

Winter holiday closure

Free membership in recreation centre

Health and dental benefits for eligible positions

Qualifications

• 5 - 8 years of professional experience coordinating programs and projects.
• Thorough understanding of the post-secondary environment and operations.
• Experience in the university’s quality assurance processes.

Responsibilities

• Coordinate the entire process of academic program review.
• Support the development of new program proposals.
• Oversee digital record keeping for all academic quality assurance processes.

Skills

Organization

Communication

Data literacy

Education

University degree in a relevant discipline

Master’s Degree (asset)

Tools

Microsoft Office

Google applications

Power BI

Oracle

Job description

Job Title

Academic Quality Assurance Coordinator

Job Type

Permanent

Union

MRSA

Position Classification

SAD10 Administrative Services X

Salary Grade

$70,841.00 - $89,646.00

FT or PT

Full-time

Hybrid Work

This position is eligible

Position End Date (if applicable)

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

Please Note: This posting is for internal applicants only.

With the manager's discretion, hybrid work is available after an initial 6 month period.

About The Department

The Office of Institutional Research and Planning (OIRP) has primary responsibility for institutional strategic planning, surveying and institutional data analysis at Mount Royal. The Office collects, analyzes, interprets and reports data and information to support decision making, planning and evaluation across the institution. Academic quality assurance is a function of prime importance in a university, and OIRP supports academic units in conducting cyclical program reviews and developing new programs through data, analysis and coordination. OIRP is responsible for providing quality information and institutional research to inform strategic planning, assessment, development and accountability and for providing leadership in the management of data as a university resource.

About The Role

The Academic Quality Assurance Coordinator is an integral part of the Institutional Research and Planning team that liaises closely with Academic Affairs. This is an administrative coordination role to support and oversee the review and development of academic programs across the institution. The incumbent in this position will work closely with Department Chairs, Vice Deans, Deans, and the Vice-Provost Academic to ensure effective and efficient practices for ongoing review and continuous improvement of existing programs as well as development of new programs. The incumbent will liaise with the senior leadership team to ensure alignment with institutional priorities. The role requires excellent organization abilities and a clear understanding of institutional policies, priorities and the provincial Campus Alberta Quality Council guidelines.

Responsibilities

Support Program Review

• Coordinate the entire process of academic program review, including:
• Maintain the schedule of all required reviews, and communicate upcoming review timing to relevant academic units.
• Maintain and share a template for the self-study reports, assist with access to required institutional data, and provide institutional content to the self-study.
• Assist with the selection and scheduling of external reviewers, help to coordinate the review site visits, and coordinate the feedback from reviewers.
• Support the development of advancement plans, ensuring the overall workflow and approval processes for reviews, and assist with the communication of review outcomes within the institution and to relevant external bodies.
  

Support New Program Proposal Development and Accreditation Coordination

• Assist academic units with the procedural elements of developing new program proposals.
• Liaise with other members of Institutional Research and Planning on the provision of data and information required to support new program proposals.
• Oversee the workflow of new program proposals through the relevant institutional review and approval bodies.
• Assist with consultation of relevant external stakeholders on new programs.
• Support communication with relevant provincial units.
• Liaise with Vice-Provost and Faculty leadership to track, initiate, and assess accreditation processes to determine coordination needs and possible crosswalk with academic program review.
  
  

Quality Assurance Monitoring and Data Management

• Coordinate collection of data and monitoring information between formal review periods.
• Provide liaison between academic units and relevant institutional bodies (e.g., Academic Standards Committee) on interim quality assurance reporting.
• Oversee digital record keeping for all academic quality assurance processes.
• Develop and implement data management standards for quality assurance files consistent with institutional guidelines.
• Coordinate data sharing related to academic quality assurance between Institutional Research and Planning and academic units.
  
  

Qualifications

• University degree in a relevant discipline (e.g., Public Administration, Science, Education, or another discipline) or equivalent education and experience.
• A Master’s Degree would be considered an asset.
• 5 - 8 years of professional experience coordinating programs and projects involving multiple stakeholders and competing deadlines.
• Thorough understanding of the post-secondary environment and operations, and faculty relations.
• Experience working with senior leadership, good understanding of policy and procedures, governance structures, and lines of authority for approvals.
• Experience in the university’s quality assurance processes including academic program review, program development, program accreditation, curriculum and course change processes.
• Knowledge of Microsoft Office and Google applications and software, databases, Power BI, Oracle, and the ability to collect and compile data from multiple systems and sources.
• Strong organization and communication skills.
• Demonstrated ability to show initiative and a proactive approach to work management.
• Detail orientated, data literate, organized, and the ability to research and present to large audiences and problem-solve complex scenarios.
  

Closing Date: August 1, 2025

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.