Academic Programs Officer

Westfield State University; Toronto; On-site; CAD 81,000 - 104,000; Full time

Job summary

A leading Canadian educational institution in Toronto is seeking an Academic Programs Officer to coordinate and administer undergraduate and graduate academic programs. The successful candidate will analyze data for enrollment projections, manage exam procedures, and support teaching staff. Candidates should have a Bachelor's degree and at least four years of relevant experience in an academic setting. This full-time role offers a competitive salary.

Benefits

Annual step progression

Professional development opportunities

Competitive benefits package

Qualifications

• Minimum four years of relevant experience coordinating academic programs.
• Experience with program material preparation and event organization.
• Familiarity with analyzing statistical information for planning.

Responsibilities

• Analyze statistical information for enrollment projections.
• Coordinate preparation and distribution of program materials.
• Develop and maintain examination administration procedures.

Skills

Excellent planning, organizational, and prioritization skills

Demonstrated analytical and decision-making skills

Ability to interpret and apply complex policies and procedures

Excellent computer skills, including proficiency with Microsoft 365 Products

Ability to de-escalate and resolve complaints

Demonstrated ability to work as a member of a team

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft 365 Products

Job description

Academic Programs Officer

Date Posted: 07/18/2025
Req ID: 44340
Faculty/Division: Faculty of Architecture,Landscape&Design
Department: Daniels Faculty of Arch., Land & Design
Campus: St. George (Downtown Toronto)

Description:

About us:

The Daniels Faculty of Architecture, Landscape, and Design at the University of Toronto offers graduate programs in architecture, landscape architecture, urban design, forestry, and visual studies — as well as unique undergraduate programs that use architectural studies and visual studies as a lens through which students may pursue a broad, liberal arts-based education. Its mission is to educate students, prepare professionals, and cultivate scholars who will play a leading role in creating more culturally engaged, ecologically sustainable, socially just, and artfully conceived environments.

The greater Toronto region serves as a dynamic laboratory for both its students and faculty, while the University of Toronto, which year after year ranks among the top universities in the world, provides a wealth of knowledge and expertise that they can draw from. Like Toronto, Daniels students and faculty are incredibly cosmopolitan in sensibility, hailing from every part of the world, with their work crossing all sorts of geographic and cultural boundaries. The city’s multicultural networks and international connections make the Daniels Faculty a powerful place to start a career.


Your opportunity:

Reporting to the Manager, Academic Programs, the Academic Programs Office is a cross-functional team responsible for coordinating the essential, day-to-day administration of the Daniels Faculty's degree programs (Undergraduate Programs, Research Stream Programs, and Graduate/Professional Programs). This includes supporting instructors and teaching assistants; coordinating course evaluations and program accreditations; and executing examination procedures. Additionally, the incumbent works closely with faculty program directors to implement programming, to schedule meetings and events, and to organize logistical details for guests and visitors.

The Academic Programs Officer will be assigned a portfolio of academic programs (Undergraduate Programs) – as an area of focus for their ongoing work, while providing periodic support for all other Daniels academic programs as required.

Your responsibilities will include:

• Analyzing statistical information to inform enrollment projections and planning
• Analyzing service delivery and/or internal processes and recommending improvements
• Developing and maintaining procedures for administration of examinations
• Coordinating the preparation and distribution of program and/or course material
• Coordinating accreditation and/or program audit processes
• Conceptualizing, organizing and executing event activities
• Interpreting guidelines to determine the eligibility of graduate students for teaching assistantships.
• Coordinating work-integrated learning activities.
• Tracking and monitoring distribution of awards and financial aid

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four (4) years of recent and relevant experience coordinating and administering undergraduate and/or graduate academic programs preferably in a post-secondary environment
• Experience coordinating the preparation of program and/or course material
• Experience conceptualizing, organizing and executing events and/or programming
• Experience analyzing statistical information to inform enrollment projections and/or planning
• Experience updating/ recommending internal process improvements
• Excellent planning, organizational, and prioritization skills
• Demonstrated analytical and decision-making skills; Proven time management skills
• Excellent computer skills, including proficiency with Microsoft 365 Products: e.g., Word, Excel, PowerPoint, Outlook, MS Teams and SharePoint Online
• Ability to de-escalate and resolve complaints
• Ability to interpret and apply complex policies and procedures
• Demonstrated ability to work as a member of a team to achieve common goals
• Demonstrated ability to empathize and understand the needs of students from a wide variety of backgrounds and orientations

Assets (Nonessential):

• Knowledge of ROSI and associated University systems
• Experience in accreditation and/or program evaluation processes
• Familiarity with the principles of work-integrated learning
• Experience in recruitment and/or training
• Experience with CUPE Local 3902 Unit 1 undergraduate and graduate program procedures
• Experience developing and maintaining procedures for administration of examinations

To be successful in this role you will be:

• Articulate
• Communicator
• Diplomatic
• Meticulous
• Organized
• Patient
• Problem solver
• Resourceful

Closing Date: 07/29/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].

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