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Competition Number: J0725-0887
Position Title: Academic Integrity & Appeals Advisor
Position Number (Final): 00506466
Employee Group: Support Staff - USW Local 2010
Job Category: Academic Support and Student Services
Department or Area: SmithEng - Faculty Office
Location: Kingston, Ontario, Canada
Salary: $68,920.00/Year
Grade: 08 Review Salary Information Here
Hours per Week: 35
Job Type: Permanent (Continuing)
Shift: 7 Monday - Friday
Number Of Positions: 1
Date Posted: July 31, 2025
Closing Date: August 13, 2025
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COVID 19 On-Campus Requirements
Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.
About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
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Job Summary
A Brief Overview
Reporting to the Director, Student Services, the Academic Integrity and Appeals Advisor plays a critical role in upholding academic standards and serving as both a subject matter expert and administrative lead on academic integrity matters in Smith Engineering. The incumbent collaborates with faculty, staff, and institutional partners to ensure consistent and fair application of academic regulations. The Academic Integrity and Appeals Advisor researches and contributes to policy development, education initiatives, and institutional reporting, ensures the Faculty remains responsive to evolving academic integrity issues, including those arising from new technologies and pedagogical practices.
This position acts as the first point of contact and resource for academic integrity questions and inquires. This position acts as a representative for the Faculty on committees related to academic integrity, appeals or other academic matters. Researches, develops, and recommends best practices for emerging issues related to Departure from Academic Integrity (DFAI), such as the use of Artificial Intelligence (AI). This position registers and tracks departures from academic integrity, and produces statistical reports. This position also approves student academic requests such as appeals, waivers, registration changes, or similar submissions, in accordance with established policies and procedures, and prepares a variety of communications including decision letters, briefing notes, and press releases.
Job Description
What you will do
- Acts as the first point of contact and resource, responds to inquiries and informs students and faculty on matters of academic integrity including regulations, processes, responsibilities, findings, appeals, and appropriate sanctions.
- Oversees the coordination of investigations including preparing case files, drafting chronologies, and briefing notes, verifying facts, obtaining accounts of events, compiling supporting data, and conducting initial assessments of new cases.
- Develops and recommends best practices for emerging issues related to Departure from Academic Integrity (DFAI), such as the use of Artificial Intelligence (AI) .
- Researches, interprets, and compiles practices for emerging issues such as AI and DFAI at peer institutions and recommends changes to policy and procedures.
- Acts as representative for the Faculty and participates on the university-wide committees related to academic integrity, appeals or other academic matters.
- Approves student academic requests such as appeals, waivers, registration changes, or similar submissions; for complex requests, interprets, researches, and prepares recommendations for senior leaders.
- Reviews documentation, precedents, and policy, researches, interprets, and uses comparators to recommend sanction for senior leaders' approval.
- Registers, updates, and tracks departures from academic integrity in databases and prepares statistical reports.
- Provides administrative support for appeals for academic integrity findings, including decision letters, briefing notes, and press releases.
- Tracks open appeals and updates transcripts upon decisions.
- Updates information on department websites.
- Provides academic advising.
- Oversees requests for special and/or confidential exams.
- Collates exam incident reports and liaises with instructors on next steps.
- Other duties as required in support of the department and/or unit.
Required Education
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.
Required Experience
- More than 3 years and up to and including 5 years of experience.
- Experience working at a post-secondary education institution considered an asset.
- Experience advising students considered an asset.
- Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).
- Experience with providing administrative support considered an asset (e.g., document editing, proofing, formatting and production, data entry, scheduling/coordinating meetings and/or travel arrangements, receiving/relaying messages, etc.).
Consideration may be given to an equivalent combination of education and experience.
Job Knowledge And Requirements
- Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
- Provide effective consultation and advice on non-straightforward and/or complex issues.
- Interaction with others requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the different needs of different audiences.
- Builds relationships, trust and credibility.
- Prioritize and distribute work to deliver objectives on time and to the highest standard.
- Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
- Actively participate in project team meetings and develop individual and unit project plans.
- Lead procedural or technological change within a unit.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Seek information and input to fully understand the cause of problems.
- Appropriately assesses risks before making a decision.
- Contribute to the creation and evaluation of possible solutions.
- Take action to remove obstacles and address problems before they impact performance and results.
- Apply equity, diversity, accessibility, inclusion and Indigenization considerations to decision making and planning.
- Promote a work environment that is free from sexual violence, harassment and discrimination, and the ability to show empathy for those who have experienced trauma.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.
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