Academic Development Manager

Redeemer; Hamilton; On-site; CAD 64,000 - 91,000; Full time

Job summary

Redeemer University is seeking an Administrative Development Manager to serve as the key external liaison for quality assurance bodies, accreditation groups, professional associations, government departments, and community partners. The role focuses on advancing Redeemer’s academic programs, accreditations, quality, and effectiveness.

The replacement contract, up to 16 months, may require 3–5 days/week depending on scope and availability.

Qualifications

• Bachelor’s degree required.
• Master’s degree preferred.
• Minimum three years of experience in post-secondary external relations, accreditation, quality assurance, or related areas.

Responsibilities

• Directs cyclical program review processes for Redeemer’s academic programs and coordinates external reviewers and internal faculty.
• Manages new program development stages from ideation to implementation with accreditation bodies and IQAP timelines.
• Holds primary relationships with PEQAB, MCU, and International Student Program; oversees program accreditations and reporting schedules.
• Assists learning outcomes development with departments and aligns with industry best practices.

Skills

Relationship management

Communication

Strategic planning

Project management

Research and analysis

Education

Bachelor’s Degree

Master’s Degree preferred

Job description

The ADM is responsible for functioning as a key external connection point between Redeemer and quality assurance bodies, accreditation organizations, professional associations, government departments, and community organizations.

For more than 40 years, Redeemer University has stood out across Canada for its commitment to a Christian undergraduate liberal arts and sciences education that develops the whole person. Rooted in a Reformed biblical worldview, and including a diverse community representing over 50 Christian denominations, Redeemer seeks to answer the fundamental questions about where we fit into God’s story while it prepares students to reflect the love of Jesus Christ in every career and calling. A rigorous academic program with an interdisciplinary core is supported by a vibrant community characterized by caring discipleship. The result is an enriching and transformational educational experience integrating faith, learning andservice.

Contract(Jan '27 -) Open until filled Starts: Jan. 2027

The Position:

The ADM is responsible for functioning as a key external connection point between Redeemer and quality assurance bodies, accreditation organizations, professional associations, government departments, and community organizations and partners in order to further the development and growth of Redeemer’s academic programs, accreditations, quality, and effectiveness.

Position Type: Replacement (temporary contract up to 16 months) - Position may be scheduled 3 - 5 days/week, depending on candidate’s availability and ultimate scope of responsibilities taken on

Responsibilities:

The responsibilities of the successful candidate will include, but are not necessarily limited to:

Cyclical Program Review Management:

• Directs the cyclical program review process for Redeemer’s academic programs.
• Engages with external faculty from other post-secondary institutions in North America with respect to acquiring their participation as external reviewers, as well as with Redeemer faculty, both in and unrelated to the particular program under review
• Curates all records, files and correspondence related to each review;
• Oversees the collection and presentation of program data, as well as survey-setup and running;
• Coordinates travel, accommodation and meeting schedules for the reviewer
• Coordinates the flow of reports through people, committees and Senate in accordance with Redeemer’s Institutional Quality Assessment Processes (IQAPs) and timelines;
• Maintains implementation reports for individual program reviews and for institutional recommendations

New Program Development Management:

• Works with other staff and faculty in all the stages of program development, from ideation to implementation
• Works with relevant accreditation and approval bodies
• Engages with external faculty from other post-secondary institutions in North America with respect to acquiring their participation as external reviewers, as well as with Redeemer faculty, both in and unrelated to the particular program under review
• Coordinates the flow of reports through people, committees and Senate, PEQAB and relevant accreditation bodies in accordance with Redeemer’s Institutional Quality Assessment Processes (IQAPs) and timelines

External and Governmental Relationship Reporting for Academic Programming

• Primary relationship holder with relevant staffers in both PEQAB and the Ministry of Colleges and Universities and the International Student Program
• Oversees all other program‑specific accreditations and possible future accreditations of existing and new programs
• Ensures an ongoing schedule of reviews and reporting is maintained

  (Optional and if able) Learning Outcomes Development Support:

  • Assists individual departments to ensure program‑level learning outcomes and their assessment methods are worded, arranged, and understood in coherent and consistent ways throughout the university, and in alignment with industry best practices.
  • Works with the Director of Teaching and Learning on related institutional Learning Outcomes work.
  Preferred Skills and Attributes:
  • Relationship management and cultivation
  • Ability to accurately articulate the university’s mission and vision and program information to external audiences
  • Partnership development processes and strategies
  • Strategic planning and project management skills - able to set priorities while working on numerous projects with varying types of deadlines and required outcomes
  • Research and analytical skills
  Other Requirements:
  • Understanding of Redeemer University (Mission, Values, and Reformed Christian identity)
  Education/Training:
  • Bachelor’s Degree required
  • Master’s Degree preferred
  • Minimum three years of experience working in the post‑secondary industry, preferably areas related to external relations, academic degree accreditation, quality assurance, teaching and learning or assessment.

  Position Reports to: Associate VP, Academic
  Salary Range: $63,690 - $91,299