Academic Advisor, Student Academic Success TERM

InsideHigherEd; Waterloo; On-site; CAD 81,000 - 104,000; Full time

Job summary

A prominent Canadian university in Mississauga is seeking an Academic Advisor to support undergraduate students in their academic journey from enrollment to graduation. The advisor will provide guidance on academic issues, ensure compliance with university policies, and collaborate in initiatives that promote student retention and success. Candidates should have a Bachelor's degree and experience in student services. This full-time position offers a competitive salary and the opportunity to positively impact student experiences.

Qualifications

• Minimum four years experience in a university student services environment.
• Experience advising on undergraduate academic requirements and policies.
• Strong commitment to diversity and multicultural sensitivity.

Responsibilities

• Advising students on the development of their educational plans.
• Planning and implementing programs supporting student academic success.
• Monitoring student degree progress.

Skills

Verbal and written communication skills

Organizational skills

Problem-solving skills

Ability to work under pressure

Teamwork

Education

Bachelor's Degree or equivalent experience

Tools

MS Office

ROSI

Degree Explorer

Job description

Academic Advisor, Student Academic Success TERM

Date Posted : 07 / 31 / 2025

Req ID : 44546

Faculty / Division : UofT Mississauga

Department : UTM : Ofc of the Registrar

Campus : University of Toronto Mississauga (UTM)

Position Number : 00058419

Description : About us :

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity :

The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management : student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

Reporting to the Manager, Enrolment, Retention, & Strategic Initiatives, the Academic Advisor, Student Academic Success Initiatives provides academic advising services to undergraduate students, assisting them in making decisions affecting their academic progress at U of T Mississauga from enrolment through to graduation. Keeping within the goals and objectives of the Office of the Registrar, the Advisor provides clear, concise and informative communications concerning student enrolment and registration policies and procedures, applying proactive and relevant strategies that focus on retention and graduation.

The Academic Advisor assists students with a wide range of academic issues and concerns, including interpretation of University requirements, policies and procedures, selection of courses and programs and meeting degree requirements. The Advisor directs students requiring specialized services to other student service areas such as Accessibility Services, the International Education Centre, Health and Counselling Centre, Career Centre, the Academic Skills Centre, etc.

The Academic Advisor, Student Academic Success Initiatives will focus on targeted advising initiatives designed for special student populations, including those at risk of academic probation or suspension, and those who are not admitted to their first-choice programs. In addition to academic advising, the Advisor will also support the planning, implementation and assessment of initiatives aimed at promoting retention and improving the overall student experience.

Your responsibilities will include :

• Advising students on the development of their educational plans
• Advising students on program and / or course requirements by probing and providing a range of options and possible consequences
• Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
• Planning and implementing curricular and / or co-curricular programs and activities designed to support student academic success
• Facilitating educational workshops and seminars
• Providing proactive support to individuals in distress and making referrals to specific university services
• Interpreting academic regulations, program and degree requirements
• Monitoring student degree progress

Essential Qualifications :

Bachelor's Degree or acceptable combination of equivalent experience.

Minimum four (4) years recent experience working in a university student services environment

Experience advising students on undergraduate academic requirements, policies and procedures

Experience in planning, implementing and evaluating programming designed to support student academic success

Experience conducting presentations and / or workshops

In depth knowledge of undergraduate academic policies and procedures

Demonstrated initiative and commitment to working effectively as a team member in the delivery of quality service

Strong commitment to diversity and the ability to function with sensitivity and respect in a multicultural / international environment

Demonstrated ability to maintain confidentiality and to employ tact, discretion and good judgement

Excellent verbal and written communication skills including email communication, presenting and public speaking

Strong organizational and time management skills with the ability to be flexible and ability to multi-task

Ability to work well under pressure and meet deadlines

Proficiency in the use of MS Office, ROSI and Degree Explorer and ability to learn new applications

To be successful in this role you will be :

Approachable

Communicator

Organized

Possess a positive attitude

Proactive

Problem solver

Closing Date : 08 / 12 / 2025, 11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Term

Schedule : Full-Time

Pay Scale Group & Hiring Zone :

USW Pay Band 12 $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Registrarial Services

This is an opportunity for two (2) years

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http : / / uoft.me / UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail] .

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