Academic Advisor and Undergraduate Program Administrator

Westfield State University; Toronto; Hybrid; CAD 79,000 - 103,000; Full time

Job summary

The University of Toronto Mississauga seeks an Academic Advisor and Undergraduate Program Administrator, responsible for advising students on academic, personal, and program-related inquiries. The ideal candidate will possess a Bachelor's degree and a minimum of four years' experience in an academic setting, demonstrating strong interpersonal and analytical skills in a collaborative environment. This is a full-time, continuing position that prioritizes student success and program efficiency.

Benefits

Excellent health and dental benefits

Tuition waivers

Generous paid time off

On-site child care

University Pension Plan

Qualifications

• Minimum four years related experience in a similar academic role required.
• Experience in advising students on academic matters.
• Ability to manage competing priorities and meet tight deadlines.

Responsibilities

• Advise students on academic and personal matters impacting their success.
• Provide administrative support for academic and curriculum matters.
• Deliver student recruitment presentations.

Skills

Interpersonal Skills

Analytical Skills

Communication Skills

Organizational Skills

Education

Bachelor's Degree

Tools

MS Office

Zoom

ROSI/ACORN

Degree Explorer

Job description

Academic Advisor and Undergraduate Program Administrator

View more categories View less categories Administrative Jobs Institutional & Business Affairs ,Institutional Research & Planning ,Technology ,Analysts & Programming ,Student Affairs ,Academic Advising Employment Type Full Time Institution Type Four-Year Institution

Academic Advisor and Undergraduate Program Administrator

Date Posted: 06/25/2025
Req ID: 43815
Faculty/Division: UofT Mississauga
Department: UTM: Math/Comp. Sciences
Campus: University of Toronto Mississauga (UTM)
Position Number: 00028192

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.
Your opportunity:

The Department of Mathematical and Computational Sciences is an academic unit that includes mathematics, computer science and statistics. We can only realize our mission with the dedication and excellence of engaged staff and faculty. As an Academic Advisor and Undergraduate Program Administrator you will contribute to the academic success of our students, the smooth running of our courses and programs, and act as a vital resource to instructors on academic matters.

You will advise students on academic and personal matters impacting their academic success. The incumbent assists students with a wide range of academic issues and concerns, including interpretation of University policies and procedures, selecting courses and programs, meeting degree requirements, managing personal or health issues which impact their academic progress, and planning pathways for their future.

In addition, the incumbent provides administrative support for academic and curriculum matters to ensure smooth course and program delivery and compliance with University policies and procedures.


Your responsibilities will include:

• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
• Reviewing and approving changes to program requirements for exceptional cases
• Providing consultation and advice on the application of University policies and procedures
• Analyzing statistical information to inform enrollment projections and planning
• Delivering student recruitment presentations
• Acting as the first point of contact for program-related enquiries
• Promoting programs at recruitment events

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years related experience in a similar academic role required.
• Experience providing advice to students in an academic department.
• Experience advising students on program and/or course requirements.
• Experience with timetabling, curriculum and program coordination.
• Experience applying and interpreting academic policies and procedures.
• Experience in the administration of University policies and procedures with emphasis on undergraduate program academic guidelines, procedures and policies.
• High level of proficiency in MS Office (Word, Excel, Outlook, PowerPoint, teams), Zoom, ROSI/ACORN, Degree Explorer.
• Exceptional interpersonal and communication skills, both verbal and written.
• Demonstrated ability to interact with faculty, students and professional colleagues in a tactful, professional and diplomatic manner.
• Demonstrated ability to work independently and as part of a team.
• Excellent analytical, problem-solving, organization and time management skills.
• Demonstrated ability to manage competing priorities and meet tight deadlines while maintaining a high degree of accuracy.
• Ability to exercise good judgement, especially in the interpretation and application of policies and procedures.
• Ability to maintain high level of confidentiality.

Assets (Nonessential):

• Experience with Power BI.
• Experience with Course Information System (CIS), Student Advising Service (SAS) an asset.

To be successful in this role you will be:

• Articulate
• Motivated self-learner
• Organized
• Possess a positive attitude
• Resourceful
• Tactful

Closing Date: 07/07/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule:
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $79,874. with an annual step progression to a maximum of $102,147. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services
Recruiter: Jessica Halteh

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline .

Hybrid model 3 days on site, 2 days work from home.

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Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail] .

Job Segment: Sustainability, Work from Home, Administrative Assistant, Curriculum, Equity, Energy, Administrative, Contract, Education, Finance

Organization

Established in 1827, the University of Toronto is Canada's largest university, recognized as a global leader in research and teaching. U of T's distinguished faculty, institutional record of groundbreaking scholarship and wealth of innovative academic opportunities continually attract outstanding students and academics from around the world.

U of T is committed to providing a learning experience that benefits from both a scale almost unparalleled in North America and from the close-knit learning communities made possible through its college system and academic divisions. Located in and around Toronto, one of the world's most diverse regions, U of T's vibrant academic life is defined by a unique degree of cultural diversity in its learning community.The University is sustained environmentally by three green campuses, where renowned heritage buildings stand beside award-winning innovations in architectural design.

Are you looking for a challenging, meaningful career in a supportive and diverse environment?

Work where the world comes to think.

Work where the world comes to discover.

Work where the world comes to learn.

Opportunities exist for people from a wide range of backgrounds, ranging from recent graduates to experienced senior professionals.

We offer challenging work within an open environment that celebrates diversity in all its forms. Our focus is on creating a positive work environment that attracts and retains excellent employees through a combination of competitive compensation, favourable working conditions, opportunities for career growth and development and a unique organizational culture.

Employees have access to:

• Excellent health and dental benefits;
• On-site support for training and career development;
• Tuition waivers;
• Scholarships and/or tuition waivers for dependants;
• Generous paid time off;
• Support on equity and diversity issues;
• On-site child care;
• University Pension Plan;
• Subsidized athletic facility membership;
• World-renowned libraries;
• Confidential counselling services;
• Parking and TTC Metropasses;
• Employee and Family Assistance Plan;
• Continued health benefits for pensioners.

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