About Little Burgundy

Little Burgundy Shoes; Toronto; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Medical, vision, and dental insurance

Vacation package

Community service hours

Job summary

A well-known footwear retailer in Toronto is seeking a dedicated individual to assist the Store Manager. Key responsibilities include recruiting, hiring, training, and managing team members while achieving sales goals. Ideal candidates should have prior retail management experience and excellent customer service skills. Join a fun and supportive team that values individuality and work integrity. This role may require night and weekend shifts and involves standing for long periods.

Qualifications

• Prior retail management experience preferred.
• 6–12 months of retail sales experience needed.
• Excellent interpersonal and customer-service skills are essential.
• Desire to succeed in a fast-paced retail environment.

Responsibilities

• Meet and exceed store and personal sales goals and performance standards.
• Assist in recruiting and hiring high‑caliber employees for in‑store needs.
• Supervise and manage all aspects of daily store operations.
• Resolve customer issues effectively.
• Ensure that all company initiatives are properly implemented and aligned with the company’s direction.
• Communicate stock-replenishment needs to District Sales Manager, Distribution, and Buying and Merchandising departments.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations in the absence of Store Manager and Manager In Training.
• Supervise and manage loss-prevention practices in the absence of Store Manager and Manager In Training.
• Resolve customer issues effectively.
• Provide a fun, full-service experience to all customers.
• Complete bank deposits.
• Understand and demonstrate the Little Burgundy culture to the team.

Skills

Customer service skills

Interpersonal skills

Ability to work in a fast-paced environment

Leadership skills

Communication

Education

Completion of all training programs leading up to the Co‑Manager position or equivalent

Job description

Company Overview

Little Burgundy was founded in 2008 in the namesake neighborhood in Montreal, Quebec. Little Burgundy is a branded footwear destination with its own unique style for discerning taste. With more than 30 stores across Canada, Little Burgundy offers the best brands on the market such as Converse, New Balance, Birkenstock, Vans, Reebok and many more.

Why Work for Little Burgundy?

• We celebrate and reward success!
• Rapid promotion opportunities for top performers – we promote from within.
• We are a family with an attitude that cares.
• We encourage you to embrace your individuality.
• You get to work in a fun environment with the coolest people around.
• We conduct business with integrity and passion.
• Excellent benefits and employee discount.
• Compensation includes base pay, sales commission, and bonus potential. *

Job Summary

Assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and protect company assets.

Essential Job Functions

• Meet and exceed store and personal sales goals and performance standards.
• Assist in recruiting and hiring high‑caliber employees for in‑store needs.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and aligned with the company’s direction.
• Communicate stock‑replenishment needs to District Sales Manager, Distribution, and Buying and Merchandising departments.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations in the absence of Store Manager and Manager In Training.
• Supervise and manage all aspects of loss‑prevention practices in the absence of Store Manager and Manager In Training.
• Effectively communicate all store needs to Store Manager and Manager In Training.
• Resolve customer issues effectively.
• Provide a fun, full‑service experience to all customers.
• Complete bank deposits.
• Understand and demonstrate the Little Burgundy culture to the team.

Job Requirements

• Prior retail management experience preferred.
• 6–12 months of retail sales experience.
• Excellent interpersonal and customer‑service skills.
• Desire to succeed in a fast‑paced retail environment.
• Bilingualism as required (Quebec only) **
• Willingness to learn.
• Completion of all training programs leading up to the Co‑Manager position or equivalent training.
• Ability to work 40 hours per week.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age*.
• Age requirements for part‑time employment may vary by territory or province.
• General knowledge of English is required to communicate effectively with all customers, including English‑speaking tourists, and with home‑office personnel in Nashville.

Pay and Benefits

Check out the following website for more information on all our awesome benefits:

www.littleburgundyshoes.com/careers

• The pay rate, commission, and bonus structure varies per job title, county, city, state, or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours; these may vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com.

Pre‑Application Disclosures

Equal employment opportunity is provided to all employees and applicants for employment regardless of race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects against employment discrimination.

All employment decisions are based on business needs, job requirements, and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leave of absence, compensation, and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of their job should email [e-mail] or call (615) 367‑7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper but also an intelligent and economic business practice.