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Abercrombie & Fitch - Key Lead, Yorkdale

Abercrombie & Fitch Co.

Toronto

On-site

CAD 80,000 - 100,000

Part time

2 days ago
Be an early applicant

Job summary

A leading retail company in Toronto is seeking a Key Lead to ensure quality customer experiences in-store. Responsibilities include supervising floor operations and coaching associates. Ideal candidates should have retail experience and possess strong communication and customer-focused skills. Competitive benefits and flexible hours are offered for this part-time role.

Benefits

Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement

Qualifications

  • At least 1 year of retail experience preferred.
  • No supervisory/management experience required.

Responsibilities

  • Ensure all customers receive quality in-store experience.
  • Act as the Floor Supervisor.
  • Provide guidance and coaching to Brand Reps and Stock Associates.

Skills

Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility
Work Ethic

Education

High School Diploma / G.E.D. equivalent

Job description

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Company Description

Our Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Our Values

Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as beingnamed a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Product Knowledge & Brand Awareness

Business Understanding

Proactive Thinking

Attention to Detail

Register / Point of Sales use

Asset Protection

Visual Displays

System Skills

Work Schedule Requirements

  • Schedule will vary weekly but should expect to work at least 12-16 hours per week.
  • Required availability on Saturdays and Sundays as well as certain holidays.
  • In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

Education- High School Diploma / G.E.D. equivalent preferred

Retail Experience- At least 1 year of retail experience is preferred.

Supervisor / Managerial Experience- No Supervisory / Management Experience Is Required.

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability / Flexibility & Stress Tolerance

Poise & Ambition

Multi-Tasking

Applied Learning

Promoting Diversity & Inclusion

Work Ethic

Omni Channel Services

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who'll Celebrate you for Being YOU

FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity / Affirmative Action employer

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time

Job function

Job function

Customer Service

Industries

Retail and Apparel & Fashion

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